Open To Work
Waneita Slack
Work Preference
Summary
Dedicated receptionist with strong customer service skills, adept at appointment scheduling and front desk operations. Committed to enhancing customer satisfaction through effective communication and attention to detail.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Receptionist
New Bern Fire Extinguisher Co.
Bridgeton, NC
07.2026 - Current
- Greeted customers and visitors at the front desk professionally.
- Answered phone calls and directed inquiries to appropriate staff.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Completed day-to-day duties accurately and efficiently.
- Scheduled appointments and maintained the office calendar efficiently.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Managed incoming and outgoing mail and packages promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Handled and processed customer payments accurately at the point of sale. and updated accounts to reflect balance changes.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained a clean and organized reception area for visitors.
- Updated and recorded customer or client information to maintain accounts.
Cashier
Lowe's
Newbern, NC
03.2026 - 07.2026
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Handled cash and credit transactions accurately and securely.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Processed customer transactions using point-of-sale systems efficiently.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers with product inquiries and provided exceptional service.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness and organization of checkout areas for a positive shopping experience.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Promoted loyalty programs to enhance customer engagement and retention.
- Resolved customer complaints promptly while maintaining a professional demeanor.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Collaborated with team members to ensure smooth store operations during busy hours.
- Worked closely with front-end staff to assist customers.
- Restocked merchandise on shelves, ensuring availability for customers.
- Stocked shelves with merchandise when needed.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Performed other duties as assigned by management.
- Answered customer questions and provided store information.
- Issued receipts, refunds, credits or change due to customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
Cashier
Walmart
Newbern, NC
01.2025 - 12.2025
- Handled cash and credit transactions accurately and securely.
- Processed customer transactions using point-of-sale systems efficiently.
- Assisted customers with product inquiries and provided exceptional service.
- Resolved customer complaints promptly while maintaining a professional demeanor.
- Maintained cleanliness and organization of checkout areas for a positive shopping experience.
- Restocked merchandise on shelves, ensuring availability for customers.
Receptionist
New Bern Fire Extinguisher Co
Bridgeton, NC
02.2018 - 02.2025
- Greeted customers and visitors at the front desk professionally.
- Answered phone calls and directed inquiries to appropriate staff.
- Scheduled appointments and maintained the office calendar efficiently.
Education
Kansas State Diploma
Manhattan, KSSkills
- Front desk management
- Client reception
- Appointment scheduling
- Front desk operations
- Mail handling
- Point-of-sale operation
- Cash handling procedures
- Customer service
- Time management
- Conflict resolution
- Team collaboration
- Communication skills
- Active listening
- Attention to detail
- Adaptability to change
- Positive and professional
Certification
Notorary
Osha Fire Safety Certified
Timeline
Receptionist
New Bern Fire Extinguisher Co.
07.2026 - Current
Cashier
Lowe's
03.2026 - 07.2026
Cashier
Walmart
01.2025 - 12.2025
Receptionist
New Bern Fire Extinguisher Co
02.2018 - 02.2025
Kansas State Diploma