Wa'Nette Jordan
Fort Worth,TX
Summary
Detail-oriented professional with a strong focus on claims evaluation and client communication. Proven ability to manage documentation and assess claims effectively, ensuring accurate processing and excellent customer service. Talented Claims Adjuster emphasizing effective time management, cost control and mediation. Self-motivated and customer-focused.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Desk Adjuster
Allcat Claim Service
San Antonio, Texas
03.2023 - 08.2023
- Documented claim details in industry-specific software systems.
- Evaluated insurance claims for damage and loss assessments.
- Communicated with policyholders to gather necessary information.
Property Desk Adjuster
Alacrity
Remote, TX
07.2021 - 10.2022
- Evaluated property claims for accuracy and completeness in documentation.
- Communicated with clients to gather necessary information for claims processing.
- Conducted inspections of properties to assess damage and verify claims details.
Licensed E-Health WAH Agent
TPUSA-FHCS Inc
Dallas, Texas
08.2020 - 12.2020
- Coordinated communication between clients and internal teams for service delivery.
- Managed client inquiries and provided accurate information on services offered.
- Maintained detailed records of client interactions and service requests.
Licensed Humana WAH Agent
TPUSA-FHCS Inc
Dallas, Texas
09.2019 - 12.2019
- Resolved client issues promptly, ensuring a positive customer experience.
- Developed and maintained relationships with clients to promote ongoing engagement.
- Managed customer inquiries and provided accurate information about services.
Education
High School Diploma -
O.D Wyatt
Fort Worth, TX05-2019
Skills
- Documentation management
- Claims evaluation
- Software proficiency
- Property inspection
- Industry knowledge
- Customer relationship management
Certification
- Obtains Licenses in (TEXAS #26236205, FLORIDA #W654147)
- State Farm Auto
- Notary Signing Agent
Timeline
Desk Adjuster
Allcat Claim Service
03.2023 - 08.2023
Property Desk Adjuster
Alacrity
07.2021 - 10.2022
Licensed E-Health WAH Agent
TPUSA-FHCS Inc
08.2020 - 12.2020
Licensed Humana WAH Agent
TPUSA-FHCS Inc
09.2019 - 12.2019
High School Diploma -
O.D Wyatt
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