Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wannasha Harmon

Delray Beach,FL

Summary

Efficient and experienced Referral Coordinator with a proven track record of four years in the medical industry. Possessing extensive knowledge of medical terminology, insurance processes, and proficiency in ICD-10 and CPT codes. Known for friendliness, compassion, and ability to thrive in a fast-paced environment. Exceptional communication skills with strong problem-solving, organizational, and time management abilities. Maintains strict adherence to HIPAA compliance and patient confidentiality standards.

Overview

23
23
years of professional experience

Work History

Referral Coordinator

Trudell Doctor MD & Associates
07.2020 - Current
  • Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
  • Scheduled appointments with specialists on behalf of clients.
  • Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
  • Processed referral requests from patients, doctors and other health care professionals.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Self-motivated, with a strong sense of personal responsibility.
  • Use Athena and Eclinicals regularly to compile records, produce reports and create correspondence meeting the day-to-day needs of a busy Medical office.

Medical Receptionist

Pediatric Associates
10.2001 - 04.2020


  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Coordinated with other practitioners on behalf of patients to transfer paperwork, set up tests, and arrange specialist referrals
  • Scheduled and managed appointments and reduced no-shows by proactively confirming appointments
  • Triaged and routed phone calls, took messages, and followed-up to verify receipt of critical information
  • Verified patient demographic data, forms, and insurance information
  • Safeguarded confidentiality of patient information by consistently following patient protection standards
  • Used EHR, XPM and Eclinicals regularly to compile records, produce reports and create correspondence meeting the day-to-day needs of a busy Medical office
  • Scanned reports, patient consent forms, and chart forms into patient record
  • Interacted with insurers to verify coverage and collect payments
  • Answered phone calls throughout the day to provide information, set appointments and take messages
  • Delivered an excellent service experience with friendly, compassionate, and helpful demeanor


Education

No Degree - Medical Information Coder/Biller CCC

Palm Beach State College
Lake Worth, FL
06.2025

High School Diploma -

Olympic Heights Community High School
Boca Raton, FL
06.1995

Skills

  • Appointment setting
  • Co-payment collection
  • HIPAA compliance
  • Medical charting
  • Answer telephones
  • Patient scheduling
  • Customer service
  • Insurance verification
  • ICD-10-CM Coding
  • Medical Terminology
  • Microsoft 365 Word, Excel, Powerpoint, Access

Timeline

Referral Coordinator

Trudell Doctor MD & Associates
07.2020 - Current

Medical Receptionist

Pediatric Associates
10.2001 - 04.2020

No Degree - Medical Information Coder/Biller CCC

Palm Beach State College

High School Diploma -

Olympic Heights Community High School
Wannasha Harmon