Warenski Williams
Birmingham,AL
Summary
Dynamic IT Communications Specialist with a proven track record at Jefferson County Commission, excelling in telecommunications installation and IT troubleshooting. Expert in VoIP implementation and network performance analysis, while effectively training teams to enhance operational efficiency. Recognized for strategic recommendations that drive technology adoption and improve communication systems.
Overview
14
14
years of professional experience
1
1
Certification
Work History
IT Communications Specialist
Jefferson County Commission
11.2023 - Current
- Created training materials for staff on new communication tools and systems.
- Evaluated emerging trends in IT communications technology, providing strategic recommendations for adoption within the organization where applicable.
- Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
- Installed, maintained and supported voice/data applications.
- Performed network modeling and analysis.
- Installed, maintained and supported IVR applications.
- Installed, maintained and supported VoIP applications.
- Monitored overall network performance.
Dishwasher
Flemings Steakhouse
09.2023 - 02.2024
- Operated commercial dishwashing equipment to ensure cleanliness and sanitation standards.
- Collaborated with kitchen staff to manage dish inventory and streamline workflow.
- Maintained organized dish area, optimizing space for efficiency and accessibility.
- Trained new team members on proper dishwashing techniques and safety protocols.
Traffic Control Technician
Jefferson County Commissioner
06.2017 - 11.2023
- Coordinated traffic control measures to ensure safety during roadwork operations.
- Set up and maintained traffic control devices, including cones and signage.
- Monitored traffic flow and adjusted signage as needed for optimal safety.
- Collaborated with team members to develop efficient traffic management strategies.
- Trained new traffic controllers to properly use traffic control devices and apply best practices.
- Tested and troubleshot malfunctioning equipment to maintain traffic control devices in optimum condition.
- Used traffic cameras to monitor and manage traffic flow and enforce traffic laws.
Disherwasher
Perrys Steakhouse & Grille
09.2022 - 01.2023
- Operated commercial dishwashing equipment to maintain cleanliness and sanitation standards.
- Sorted and organized dishes, utensils, and glassware for efficient workflow.
- Collaborated with kitchen staff to ensure timely availability of clean dishes and cookware.
- Trained new team members on proper dishwashing techniques and safety protocols.
Installation Technician
Brighthouse Networks
03.2012 - 06.2017
- Installed and configured residential and commercial telecommunications equipment.
- Conducted thorough site surveys to determine optimal installation strategies.
- Collaborated with customers to troubleshoot service issues and provide timely resolutions.
- Trained junior technicians on best practices for installations and safety protocols.
Education
Bachelor of Science - Criminal Justice
Miles College
Fairfield, Alabama, AL05-2022
Associate of Applied Science - Industrial Electronic/Robotic Technology
Lawson State Community College
Birmingham, AL05-2015
High School Diploma -
West-End High School
Birmingham, AL05-1996
Skills
- Telecommunications installation
- IT troubleshooting
- Machine learning
- Telecommunications equipment
- Fiber optic technology
- Cisco switch and routing
- Telecommunications repair
- Networks
- VoIP implementation
- Cisco 2900 switches
Certification
- CCIE - Cisco Certified Internetwork Expert
Member of Alpha Phi Sigma Criminal Justice Honor Society
3.7 GPA in Criminal Justice studies
Languages
English
Native or Bilingual
Timeline
IT Communications Specialist
Jefferson County Commission
11.2023 - Current
Dishwasher
Flemings Steakhouse
09.2023 - 02.2024
Disherwasher
Perrys Steakhouse & Grille
09.2022 - 01.2023
Traffic Control Technician
Jefferson County Commissioner
06.2017 - 11.2023
Installation Technician
Brighthouse Networks
03.2012 - 06.2017
Bachelor of Science - Criminal Justice
Miles College
Associate of Applied Science - Industrial Electronic/Robotic Technology
Lawson State Community College
High School Diploma -
West-End High School