Warnetta greenwood
Dowagiac,Michigan
Summary
Skilled Intake Worker with a proven track record at Mother's Pantry, adept in data entry and client assessment. Excelled in enhancing client satisfaction and developing rapport through cultural sensitivity. Achievements include improving case management efficiency and ensuring comprehensive support for diverse client backgrounds.
Intake professional with extensive experience in client assessment and onboarding, bringing results-driven approach to every task. Known for fostering team collaboration and adapting to dynamic environments with ease. Proficient in communication and problem-solving, ensuring seamless client experiences.
Overview
7
7
years of professional experience
Work History
Intake Worker
Mother's Pantry
01.2021 - 12.2023
- Conducted effective follow-ups with clients after initial intake appointments, ensuring ongoing support and addressing any emerging needs or concerns.
- Enhanced client satisfaction by conducting thorough intake interviews and gathering accurate information.
- Developed strong rapport with clients from diverse backgrounds through cultural sensitivity and respect during the intake process.
- Increased case management effectiveness with timely data entry of client information into relevant systems.
Intake Worker
Senior Alliance
05.2017 - 12.2023
- Enhanced client satisfaction by conducting thorough intake interviews and gathering accurate information.
- Conducted effective follow-ups with clients after initial intake appointments, ensuring ongoing support and addressing any emerging needs or concerns.
- Developed strong rapport with clients from diverse backgrounds through cultural sensitivity and respect during the intake process.
Education
Associate of Arts - Science, Math
Wayne County Community College
Detroit, MI12-1998
Skills
- Data entry proficiency
- Follow-up skills
- Client assessment
- Interviewing techniques
- Scheduling appointments
Timeline
Intake Worker
Mother's Pantry
01.2021 - 12.2023
Intake Worker
Senior Alliance
05.2017 - 12.2023
Associate of Arts - Science, Math
Wayne County Community College
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