Warren Calderon
Santa Ana,CA
Summary
Offering a friendly and professional demeanor, ready to learn and excel in a dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with the ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in the server role. Skilled in food running and organization, adept at managing high-pressure situations while fostering teamwork.
Overview
3
3
years of professional experience
Work History
Server
Black Angus Steak House
01.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with the POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints quickly and professionally to maintain a positive reputation.
Expo
Black Angus Steak House
07.2022 - 12.2022
- Assisted in the preparation of food plates, overseeing quality and appearance.
- Supported overall restaurant success by assisting other team members during peak service hours.
- Enhanced customer satisfaction by ensuring timely and accurate delivery of food orders.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Host
Black Angus Steak House
05.2022 - 12.2022
- Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed customers of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Monitored seating area and checked restrooms regularly to keep them spotless.
- Maintained up-to-date knowledge of menu offerings and daily specials to inform guests about their options.
Education
Associate of Science - Radiologic Technology
Santa Ana College
Santa Ana, CA05-2026
Skills
- Strong work ethic
- Customer satisfaction
- Organization
- Food running
- Professional attitude
- Team player
- Adaptable and flexible
Languages
English
Spanish
Timeline
Server
Black Angus Steak House
01.2023 - Current
Expo
Black Angus Steak House
07.2022 - 12.2022
Host
Black Angus Steak House
05.2022 - 12.2022
Associate of Science - Radiologic Technology
Santa Ana College
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