Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Warren Hawley

Summary

Proven Field Sales Manager with a track record of increasing sales and expanding market share for Samsung Electronics. Leveraged sales and training presentations and effective communication to foster strong client relationships and mentor teams towards achieving over 20% growth in territory sales. Specializes in coaching for peak performance and mastering competitor analysis to drive business success.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Field Sales Manager

Samsung Electronics
06.2022 - Current
  • Established strong client relationships through consistent communication and excellent customer service.
  • Increased territory sales by developing and implementing effective sales strategies.
  • Expanded market share with targeted marketing campaigns and strategic product placements.
  • Accompanied sales representatives on site visits to resolve issues and foster and build relationships.
  • Organized regional trade shows and events, showcasing company offerings to potential clients.
  • Ensured compliance with all corporate policies and regulations related to sales practices, maintaining ethical standards throughout the organization.

Field Service Representative

Mackie
11.2018 - 03.2021
  • Ensured safety compliance in all field activities, adhering to company guidelines and industry regulations.
  • Developed lasting relationships with clients through excellent communication and professionalism.
  • Improved team performance through regular feedback and performance evaluations.
  • Increased overall productivity, implementing comprehensive training programs for new hires.
  • Collaborated with cross-functional teams to resolve complex technical issues effectively.
  • Delivered high-quality services consistently, maintaining client trust and fostering repeat business.

Field Service Associate

Bose Corporation US
08.2011 - 01.2015
  • Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
  • Collaborated with team members to streamline processes and improve overall service efficiency.
  • Exemplified a strong work ethic by reliably completing assigned tasks on time or ahead of schedule.
  • Provided comprehensive training to new associates, improving their skillset and productivity levels quickly.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Education

Certificate of Technical Studies - Radio And Television Broadcasting

New England School of Broadcasting
Boston

Skills

  • Sales Presentations
  • Coaching
  • Mentoring
  • New business generation
  • Sales Training
  • Competitor Analysis
  • Channel partnership
  • Teamwork and Collaboration
  • Effective Communication

Certification

Dante Level 1 Certification - Audinate.

Dante Level 2 Certification - Audinate

Timeline

Field Sales Manager

Samsung Electronics
06.2022 - Current

Field Service Representative

Mackie
11.2018 - 03.2021

Field Service Associate

Bose Corporation US
08.2011 - 01.2015

Certificate of Technical Studies - Radio And Television Broadcasting

New England School of Broadcasting

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Warren Hawley