Warren Jones

Bought and sold used heavy trucks, trailers and various equipment .

• Examined, selected and purchased merchandise consistent with quality and safety specifications.
• Monitored consumer preferences or environmental trends to determine best method to introduce new products.
• Determined value of goods or services and recommended mark-up rates, markdown rates and merchandise selling prices.
• Analyzed sales records, trends and economic conditions to anticipate consumer buying patterns and determine budgets and goods to purchase.

• Managed budget implementations, employee reviews, training, schedules and contract negotiations.
• Developed and maintained relationships with customers and suppliers through account development.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
• Implemented operational strategies and effectively built customer and employee loyalty.

• Maintained friendly and professional customer interactions.
• Assessed employee performance and developed improvement plans.
• Met deadlines by proactively managing individual and team tasks and streamlining processes.
• Engaged employees in business processes with positive motivational techniques.

• Trained team members in successful strategies to meet operational and sales targets.
• Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
• Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
• Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.

• Provided positive first impressions to welcome existing, new and potential customers.

• Provided positive first impressions to welcome existing, new and potential customers.

• Operated with safety and skill to avoid accidents and delays.
• Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
• Managed day-to-day business operations.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.