Wascar David Carpio Jimenez
Tacoma,WA
Summary
Motivated leader, problem-solver, team building and customer service skills. Ready to step into this new role to start making positive changes to drive company success. Focused on using the tools provided to me to be successfully in this new roll.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Red Canoe Credit Union
Puyallup, WA
08.2017 - Current
- Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
- Assist tellers with questions to help members experience and employee knowledge.
- Mentored other employees by delivering insight, positive feedback and constructive criticism.
- Coached other employees in effective customer service and successful selling techniques.
- Ensure friendly and professional customer interactions on team-wide basis.
- Certified in train the trainer class with Red Canoe Credit Union.
Personal Banker
US Bank
Tacoma, Washington
03.2016 - 08.2017
- Maintained a pipe line over 1 million in loans
- Developed highly effective teams to support branch operations and cultivate customer satisfaction
- Articulated value of various financial products, including stocks, bonds, mutual funds, and insurance policies; educated clients on benefits of individual products
- Performed cash and check balancing to verify all daily and monthly cash accounts for accuracy
- Counseled clients on financial matters and provided recommendations on investment opportunities, products and services based on client needs and asset availability
Education
Some College (No Degree) - Business
Tacoma Community College
Tacoma, WAHigh School Diploma -
Foss High School
Tacoma, WA2015
Skills
- Excellent communication skills
- Decision-making ability
- Proficient in loans
- Team player
- Strong work ethic
- Product and service knowledge
- Bilingual in Spanish and English
Accomplishments
- Consistently maintained high customer satisfaction ratings.
- Created highly effective new strategies that significantly impacted efficiency and improved operations.
- Led team to achieve branch goals, earning recognition from upper management and financial reward.
Timeline
Assistant Manager
Red Canoe Credit Union
08.2017 - Current
Personal Banker
US Bank
03.2016 - 08.2017
Some College (No Degree) - Business
Tacoma Community College
High School Diploma -
Foss High School
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