Waseem Helweh
Milpitas,CA
Summary
I am a dedicated server and head bartender with exceptional customer service skills. Proven ability to manage dining experiences and resolve guest complaints effectively, without assistance from others. Also having experienced with team management, training, and development. Utilizes effective communication and leadership to inspire and guide players to achieve their potential.
Overview
8
8
years of professional experience
Work History
Server/Head Bartender
Red Lobster Restaurant
San Jose, CA
06.2022 - Current
- Delivered exceptional customer service by efficiently managing dining experience and addressing guest inquiries.
- Collaborated with kitchen staff to ensure timely food preparation and delivery for optimal guest satisfaction.
- Trained new servers on menu knowledge, service protocols, and restaurant policies to enhance team performance.
- Maintained cleanliness and organization of service areas to comply with health and safety standards.
- Resolved guest complaints effectively, employing conflict resolution skills to maintain positive dining experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Construction Site Supervisor
Supreme Developers
Milpitas, CA
05.2018 - 09.2022
- Oversaw daily site operations, ensuring compliance with safety regulations and project specifications.
- Coordinated subcontractor activities to align with project timelines and deliverables.
- Managed resource allocation, optimizing labor efficiency across multiple construction projects.
- Implemented quality control measures, enhancing overall project output and reducing rework.
- Coordinated crew and subcontractor work activities and materials acquisition and maintenance.
Middle School Soccer Coach
Granada Islamic School
Santa Clara
08.2019 - 11.2019
- Developed training programs to enhance players' technical skills and game understanding.
- Fostered a positive team environment to encourage sportsmanship and collaboration among students.
- Established communication channels with parents to provide updates on team progress and events.
- Implemented performance assessments to track player development and identify areas for improvement.
- Increased player confidence through consistent encouragement, recognition of achievements, and constructive feedback during practices and games.
Assistant Soccer Coach
Milpitas High School
Milpitas, CA
12.2018 - 04.2019
- Developed and implemented training programs to enhance player skills and teamwork.
- Analyzed game performance to identify areas for improvement and strategic adjustments.
- Collaborated with coaching staff to create competitive game strategies tailored to opponent strengths.
Education
Bachelor of Science - Kinisiology
San Jose State University
San Jose, CA12-2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Professional appearance
- Team collaboration
- Performance improvement
- Guest relations management
Languages
Arabic
Professional Working
English
Native or Bilingual
Interests
- High-Intensity Interval Training
- Team Sports
- Gym Workouts
- I participate in low-impact exercises to strengthen core muscles
- Passionate about balancing physical health with mental and emotional wellness
Timeline
Server/Head Bartender
Red Lobster Restaurant
06.2022 - Current
Middle School Soccer Coach
Granada Islamic School
08.2019 - 11.2019
Assistant Soccer Coach
Milpitas High School
12.2018 - 04.2019
Construction Site Supervisor
Supreme Developers
05.2018 - 09.2022
Bachelor of Science - Kinisiology
San Jose State University