Summary
Overview
Work History
Education
Skills
Timeline
Generic

Washington Judy

Reno

Summary

Dynamic professional with a strong background in customer service, honed at Wells Fargo, where I consistently exceeded client expectations. Skilled in banking software and data entry, I effectively resolved inquiries, enhancing customer satisfaction. Committed to compliance and client confidentiality, I leverage active listening to deliver tailored solutions.

Overview

18
18
years of professional experience

Work History

Teacher

Professional Recruiting Group
10.2024 - 04.2025
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.

Member Service Representative

Alaska USA FCU
01.2022 - 04.2023
  • Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.

Member Service Representative

Golden One Credit Union
01.2019 - 04.2021
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.

Business Support Representative

Wells Fargo
11.2006 - 04.2018
  • Delivered exceptional customer service by going above and beyond expectations when resolving issues or answering questions.

Education

Associate of Arts - Business Education

Morehead State University
Morehead, KY

Skills

  • Customer service
  • Computer skills
  • Data entry
  • Compliance awareness
  • Client confidentiality
  • Sales proficiency
  • Banking software

Timeline

Teacher

Professional Recruiting Group
10.2024 - 04.2025

Member Service Representative

Alaska USA FCU
01.2022 - 04.2023

Member Service Representative

Golden One Credit Union
01.2019 - 04.2021

Business Support Representative

Wells Fargo
11.2006 - 04.2018

Associate of Arts - Business Education

Morehead State University

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