Washington Milagres

Work History

Ceci Italian Restaurant

05.2011 - Current

Maintained clean and organized dining areas for optimal customer experience.
Cultivated warm relationships with regular customers.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Answered customers' questions, recommended items, and recorded order information.
Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from customer's.
Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.

Green Field Churrascaria

01.2011 - 04.2011

Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
Provided excellent customer service when interacting with clients, fostering positive relationships.
Answered customer questions about food and beverage items and assisted with menu selections.

Ciro Trattoria

01.2010 - 12.2010

Cultivated warm relationships with regular customers.
Answered customers' questions, recommended items, and recorded order information.
Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Brazil Grill Churrascaria - Brazilian Steak House

12.2005 - 12.2009

Maintained clean and organized dining areas for optimal guest experience.
Cultivated warm relationships with regular customers.
Answered customers' questions, recommended items, and recorded order information.
Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
Explained menu items and suggested appropriate options for food allergy concerns.
Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
Enhanced customer satisfaction by providing attentive service and anticipating customer needs.