Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Waverly Pickering

Orlando,FL

Summary

Responsive customer service professional possessing outstanding problem-solving abilities paired with time management and multitasking skills. Compassionate and friendly with a strong drive to succeed and provide individuals with the services they need.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate

JCPenney
Orlando, FL
09.2023 - Current
  • Work closely with front-end staff to assist customers.
  • Conduct regular audits of pricing accuracy on shelf labels.
  • Verify labels for appropriate transaction numbers and item specifications for mobile orders.
  • Track inventory levels in order to adjust prices as needed based on supply and demand.
  • Process incoming orders in a timely manner according to company standards.

Cashier

Roses, Variety Wholesalers
Orlando, FL
03.2023 - 09.2023
  • Answered product questions with up-to-date knowledge of store promotions.
  • Collected payments and provided accurate change.
  • Processed refunds for damaged or broken merchandise.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.

Front Desk Receptionist

Bella DMH
North Salem, NY
07.2022 - 02.2023
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.
  • Updated customer information in databases regularly to ensure accuracy of records.
  • Provided administrative support such as filing documents, photocopying and scanning materials.

Youth Group Leader

The Goal Program
Yonkers, NY
11.2021 - 06.2022
  • Assisted students in finding useful study methods to develop math and essay writing skills.
  • Utilized positive reinforcement techniques to encourage and motivate students.
  • Remaining alert at all times while caring for multiple children simultaneously.
  • Communicated student progress to students, parents, or teachers in written progress reports, in person, or by email.
  • Organized and planned age-appropriate reading, crafts and music lessons.

Education

High School Diploma -

Riverside High School
Yonkers, NY
06.2022

Skills

  • Time Management
  • Personable Nature
  • Google Workspace
  • Microsoft Office
  • Flexibility
  • Active Listening

Certification

  • "Heartsaver" First Aid CPR AED, American Heart Association - 2022

Timeline

Sales Associate

JCPenney
09.2023 - Current

Cashier

Roses, Variety Wholesalers
03.2023 - 09.2023

Front Desk Receptionist

Bella DMH
07.2022 - 02.2023

Youth Group Leader

The Goal Program
11.2021 - 06.2022

High School Diploma -

Riverside High School

Similar Profiles

CREATE PROFILE
Waverly Pickering