Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic
Wayne Becker

Wayne Becker

Wichita,KS

Summary

Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Solutions Engineer II

RapidScale
10.2022 - Current
  • Created and prepared recommendation reports to improve hardware and software standards.
  • Conducted process improvement meetings to solicit, clarify and document business technical requirements.
  • Analyzed and resolved complex network problems for end-users.
  • Installed and configured computer hardware, software and peripheral packages.
  • Analyzed proposed technical solutions based on customer requirements.
  • Designed and developed forward-thinking systems that meet user needs and improve productivity.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Translated technical concepts and information into terms parties could easily comprehend.

Sales Engineer II

Cox Communications
02.2016 - 10.2022
  • Developing complex solutions that create value to small, medium, and enterprise customers
  • Proven record of top performing sales success
  • Provide support to sales and operations teams as the technical expert for all supported products
  • Central Region Voice Tiger Team Ambassador
  • Central Region RapidScale Team Ambassador
  • Subject Matter Expert for Cox2M Smart Communities
  • Managed multiple Beta projects for new product roll-outs
  • Develop strong relationships with boundary partners to ensure customers remain the focus of services we provide
  • Continually doing industry research to develop self, and be prepared for the quickly changing work environment
  • Developed training materials for team new hires and new products
  • Team mentor for hosted services and complex voice and video products
  • Developed skills of employee and contract workers in order to provide high value design concepts
  • Manage multiple projects with multiple customers simultaneously
  • Managed all design projects from start to finish, including; customer relationship, design, presentation, bidding and billing
  • Responsible for understanding Tax and Insurance laws as well as maintain day to day office functions
  • Team industrial design lead for single engine aircraft
  • Design lead for multiple multi-million dollar manufacturing projects
  • 13 years’ experience in the telecommunications industry
  • 3 years’ employee & contractor management experience
  • Technical knowledge of IT, Cloud, Managed Hosting, IaaS, DaaS, and DRaaS
  • Proficiency in the sales cycle with the ability to sell and close opportunities
  • Effective communication and interpersonal skills
  • Able to effectively maintain several active projects simultaneously
  • Proficiency in computer usage, internet and Microsoft Office suite of applications
  • Proven team leader
  • Ability to communicate, influence, and build relationships
  • Able to develop presentations of technical proposals to customers and provides leadership technical guidance
  • Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
  • Identified sales opportunities by assessing environment and devising and implementing winning strategy.
  • Provided input for overall bookings forecasts for assigned accounts.
  • Reviewed customer inquiries to understand project scope while managing internal delivery mechanisms.
  • Gained customer acceptance by demonstrating cost reductions and operations improvements.
  • Attended trade shows and seminars to promote products and network with industry contacts.
  • Contributes to sales engineering effectiveness by identifying short-term and long-range issues and recommending courses of action.
  • Designed and delivered product training for clients.
  • Captured opportunities for additional sales during project implementation and rollout with existing accounts.

Product Design Director

Marine Dynamics
03.2009 - 05.2016
  • Collaborated with sales, marketing, and support teams to launch products on time and within budget.
  • Coordinated project planning and execution with team members and team leads.
  • Liaised with clients to better understand business needs and current market landscape.
  • Analyzed metrics to measure product performance.
  • Coordinated design meetings and decisions with internal departments and teams.
  • Brainstormed with peers and other members of design team to determine enhancements and product features.
  • Traveled to manufacturing facilities to evaluate product creation and point out potential issues.
  • Created visuals and renderings communicating product design concepts.
  • Researched and identified best-fit materials for new products.
  • Collaborated with team of engineers to develop new products.

Owner/ Industrial Designer

DesignSource
03.2004 - 01.2009
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Interacted well with customers to build connections and nurture relationships.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Identified design requirements for each project.
  • Developed prototypes for testing and presentation purposes.
  • Utilized various software programs, creating 3D models of design concepts.

Industrial Designer

Cessna Aircraft Company
06.2002 - 03.2004
  • Brainstormed with peers and other members of design team to determine enhancements and product features.
  • Suggested enhancements to product design that would improve user experience.
  • Followed quality control procedures.
  • Produced rapid prototypes using Alias Studio and Rhinoceros 3D.
  • Documented each step in product's design process for use in manuals.
  • Managed multiple projects effectively in demanding environment with tight deadlines.
  • Contacted proper stakeholders to share changes to project scope and timelines.
  • Traveled to manufacturing facilities to evaluate product creation and point out potential issues.
  • Converted project specifications into drawings and other materials that would be used to create product.
  • Negotiated with vendors and manufacturers on pricing, services and scheduled shipping windows.
  • Analyzed user feedback and implemented changes to product design.
  • Collaborated with team of engineers to develop new products.
  • Created visuals and renderings communicating product design concepts.

Education

Bachelor of Science - Architecture Planning & Design, Interior Architecture

Kansas State University
Manhattan, KS
05.2001

Industrial Design Exchange Program -

Fachschule
Trier, Germany
1999

Skills

  • 16 years’ experience in the telecommunications industry
  • 3 years’ employee & contractor management experience
  • Technical knowledge of IT, Cloud, Managed Hosting, IaaS, DaaS, and DRaaS
  • Proficiency in the sales cycle with the ability to sell and close opportunities
  • Effective communication and interpersonal skills
  • Able to effectively maintain several active projects simultaneously
  • Proficiency in computer usage, internet and Microsoft Office suite of applications
  • Proven team leader
  • Ability to communicate, influence, and build relationships
  • Able to develop presentations of technical proposals to customers and provides leadership technical guidance

Certification

  • MEF – CECP/SDCP Network Expert
  • Six Sigma Yellow Belt
  • Certified AYSO U8, U10, U12 Coach
  • USA Service Dog Certified Therapy Dog Handler

Affiliations

  • Cox Business Voice Tiger Team
  • Leadership in the Frontline Team – LIFT
  • Cox Charities Contributor
  • Habitat for Humanity Volunteer
  • AYSO Soccer Coach
  • Therapy Dog Handler

Timeline

Solutions Engineer II

RapidScale
10.2022 - Current

Sales Engineer II

Cox Communications
02.2016 - 10.2022

Product Design Director

Marine Dynamics
03.2009 - 05.2016

Owner/ Industrial Designer

DesignSource
03.2004 - 01.2009

Industrial Designer

Cessna Aircraft Company
06.2002 - 03.2004

Bachelor of Science - Architecture Planning & Design, Interior Architecture

Kansas State University

Industrial Design Exchange Program -

Fachschule

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