LeeAnne Mead
Billerica, MA Police Department
Chelmsford,USA
1
Certification
32
years of professional experience
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Prepared to continue in a career and make meaningful contributions with commitment and drive.
Work History
Public Safety Telecommunicator
1 Year 9 Months- Certified in CPR, Emergency Medical Dispatching, Next Generation 911 and CJIS/NCIC System Operations.
- Received incoming calls of an emergency, non-emergency, or business nature as well as police station lobby inquiries.
- Dispatched safety, service, and other appropriate personnel to calls, as required.
- Communicated via telephone or radio with other agencies, such as utility companies, alarm services, ambulances, town and state highway departments, animal control officers, towing agencies, hospitals, water departments, etc.
- Operated NCIC/CJIS systems to obtain or input information on persons, property, and vehicles in nationwide law enforcement network for officers and administrators.
- Obtained all pertinent information; relayed information to public safety personnel involved in the situation.
- Maintained reporting on computer-aided dispatching systems; performed data entry on computer to enter service calls ensuring that entries are concise and accurate.
Produce and Floral Supervisor Specialist/ Buyer
7 Years 6 Months- Supervise and delegate tasks to the produce and floral team.
- Fosters and encourages a positive environment of outstanding team work, mutual respect and exceptional morale.
- Demonstrates decision making ability, leadership skills and the ability to prioritize and delegate.
- Strong work ethic with the ability to multitask effectively and accurately.
- Provides outstanding customer service which resulted in a consistent customer base as well as customer recognition and referrals.
- Maintained organization, purchasing and order writing all within company standards, budget and metrics.
Wait Staff/Server
14 Years 10 Months- Set tables and arrange event area to accommodate guests for their special occasion.
- Provide prompt food and beverage service with attention to detail, accuracy and company standards.
- Excellent communication skills with a friendly and outgoing personality.
- Strong focus on food safety procedures, handling and storage.
Banquet Captain
20 Years 7 Months- As the direct point of contact, ensure seamless service for clients.
- Effective communication between all departments involved.
- Coordinate food and beverage service that is in accordance with predetermined packages.
- Respond to guest questions, requests and concerns with prompt courtesy.
- Deliver exceptional guest experience with service that is accurate, shows strong attention to detail, on time and of memorable hospitality.
- Ability to multitask effectively.
Assistant Manager
21 Years 11 Months- Organization , budgeting, purchasing, time management, and accuracy were key in being successful in this role.
- Floral Design including wedding, funeral, custom order and seasonal designs. Pictures available upon request.
- Customer Service, cashiering, cash handling
- Seasonal/ Year round experience in a farm/ garden center
- Specialized product knowledge and care related to trees, shrubs, annuals, perennials, herbs and houseplants.
- Problem resolution and critical thinking in regards to weather and mother nature related obstacles.
Education
High school diploma
Skills
Customer support - Customer support experience (More than 20 years)
Catering
Banquet Experience
Data entry
POS
Kitchen experience
Merchandising display arrangement
Retail sales
POS systems
Customer service
Communication skills
Annual
perennial
house plant identification and care
Floral design
including funeral
wedding and custom orders
Financial transaction processing
Serving Experience
Restaurant experience
Organizational skills
Phone customer support
Purchasing
Processing cash transactions
Phone etiquette
Managing teams in a customer support role - Largest customer support team managed (16-20 team members)
Customer support experience within telecommunications industry
English
Floral Design
Call prioritization
Teamwork
Problem-solving
Prioritizing situations
Attention to detail
Listening skills
Multitasking Abilities
Excellent communication
Critical thinking
Certification
Driver's License
Timeline
Public Safety Telecommunicator
Billerica, MA Police Department
01.2025 - 10.2026Read More
Produce and Floral Supervisor Specialist/ Buyer
Whole Foods Market
07.2017 - 01.2025Read More
Wait Staff/Server
Bianco's Catering
03.2010 - 01.2025Read More
Banquet Captain
Vesper Country Club
04.2001 - 11.2021Read More
Assistant Manager
Jones Farm
04.1995 - 03.2017Read More
Chelmsford High School
High school diploma
Read More
Additional Information
Authorized to work in the US for any employer