Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Wayne Benway

rochester

Summary

Dedicated Driver Supervisor at Lakeside Roofing & Siding with a clean driving record and exceptional customer service skills. Proven ability to enhance team performance and optimize schedules, resulting in improved delivery efficiency. Strong knowledge of safety protocols and route planning, fostering trust and reliability in transportation services.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Driver

Lakeside Roofing & Siding
04.2022 - 12.2025
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.

Driver Supervisor

Lakeside Roofing & Siding
04.2016 - 11.2019
  • Promoted a culture of teamwork among drivers, fostering collaboration and strong working relationships.
  • Worked closely with Human Resources to address employee concerns, such as pay discrepancies or workplace conflicts, in an efficient and timely manner.
  • Managed driver schedules to accommodate changing demands, optimizing resources while maintaining customer satisfaction.
  • Provided ongoing support to drivers throughout their employment journey, including orientation training sessions to new hires or refresher courses as needed.
  • Coordinated with maintenance teams to ensure timely repairs and preventative maintenance on vehicles, minimizing downtime and ensuring fleet reliability.
  • Reduced accident rates by strictly enforcing safety protocols and conducting thorough vehicle inspections.
  • Enhanced communication between drivers and dispatchers through the implementation of effective scheduling systems.
  • Oversaw preventive maintenance and scheduled repairs to maximize vehicle and equipment performance.
  • Managed labor assignments and equipment allocations and met transportation, operations and production goals.
  • Motivated workers to exceptional performance through implementation of new strategies.

Driver Laborer

Lilac Disposal
02.2010 - 02.2015

responsible for overseeing and completing refuse route complete in a timely fashion. also responsible for truck upkeep

Education

GED -

Monroe High School
Rochester, NY

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Problem-solving
  • Safe driving practices
  • Punctual and reliable
  • City and non-city driving
  • Flexible schedule
  • Punctuality
  • GPS and route planning
  • Safety protocols
  • Defensive driving
  • Vehicle inspection
  • Safety management
  • Route planning
  • Driving in adverse conditions
  • Navigational systems and GPS
  • Vehicle inspections
  • Route management
  • Traffic law observation
  • Commercial driving
  • Equipment operation
  • Inclement weather driving
  • Relationship building
  • Accident prevention
  • Adaptable driving techniques
  • Schedule management
  • DOT compliance
  • Route determination
  • Materials transport
  • CDL license
  • Attention to detail
  • Processes and procedures
  • Friendly and outgoing
  • Verbal and written communication
  • Map reading
  • Traffic laws
  • Patience and tact
  • Emergency response
  • Safe driving techniques
  • Confidentiality
  • Self motivation
  • Problem-solving abilities
  • Effective communication
  • Critical thinking
  • Decision-making
  • Active listening
  • Reliability
  • Accident reporting

Certification

DOT certified

Timeline

Driver

Lakeside Roofing & Siding
04.2022 - 12.2025

Driver Supervisor

Lakeside Roofing & Siding
04.2016 - 11.2019

Driver Laborer

Lilac Disposal
02.2010 - 02.2015

GED -

Monroe High School
Wayne Benway