Wayne C. Coates
Frederick,MD
Overview
34
34
years of professional experience
1
1
Certification
Work History
Facilities Coordinator
IST Management Services Inc
10.2022 - 03.2025
- Facility Management: Building Inspection, makes routine periodic walk-through of office, responsible for managing appearance of all common areas within the office/Vendor management and escorting
- Building and Space Badge Access activation, badge deactivation in Datawatch System
- Issuing and recording parking garage transponders/assist with maintaining and updating the Space & Occupancy List
- Office and pantry/kitchen supply management (ordering and restocking of supplies)
- Inspection, monitoring and controlling HVAC equipment, operating Energy Management System, assist with internal building move coordination
- Mail and package distribution, record data of all incoming packages/Sending out FedEx packages
- Small drywall repairs, light painting/Ceiling tile replacement, carpet tile replacement as well as light electrical, i.e
- Changing ballast, light bulbs, tubes, light plumbing, i.e
- Rebuilding or replacing Sloan valves, replacing faucet aerator, resetting or clearing garbage disposals
- Conference room management, set-up and breakdowns for meetings, general housekeeping of all conference rooms
- Perform general handyman services (i.e
- Whiteboard installation, picture hanging, minor furniture repair etc.)
- Office key and furniture distribution and record keeping/Door lock repair
- Respond, coordinate and submit building related issues with property management and or outside contractors, quality assurance of work performed by vendor partners
- Follows proper work order/request procedures, confirms receipt and sees that work schedule is made within 24 hours of the order/Other duties as assigned
Client SVC Rep 1
Canon Solutions America
06.2016 - 09.2020
- Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classes of United States Postal Services mail; track courier and accountable items (FedEx, UPS, Certified Mail, etc.); research and route unidentified and generic mail; receive, log, deliver and track messenger items; respond to customer requests; perform routine upkeep and basic maintenance of equipment; record and track customer inquiries and fulfillment of requests
Office Services Manager
National Endowment for Democracy
11.2011 - 05.2013
- The Office Services Manager duties include a wide range of Endowment support activities such as, but not limited to, conference room and special function setups, audio visual equipment setups, supplying office machines, stocking supplies, maintaining inventories, processing mail, packing, and shipping, ordering supplies and other duties as assigned
- Designed and implemented office policies
- Established standards and procedures
- Organized office operations and procedures
- Supervised office staff
- Monitored and recorded long distance phone calls
- Prepared time sheets
- Controlled correspondences
- Reviewed and approved supply requisitions
- Liaised with other agencies, organizations, and groups
- Updated organizational memberships
- Maintained office equipment
- Assigned and monitored clerical and secretarial functions
- Recruited and selected office staff
- Oriented and trained employees
- Provided on the job and other training opportunities
- Supervised staff and evaluate their performance
- Coached and disciplined staff
- Designed filing systems
- Ensured filing systems are maintained and up to date
Office Services Supervisor
National Endowment for Democracy
11.2006 - 11.2011
- Physical setup and rearrangement of furniture and equipment in support of NED operations, office and conference room needs and special events as required
- Setup and operated audio-visual equipment, projectors, and sound systems as required
- Ordered, stock and distributed office supplies to workstations as needed
- Maintained adequate inventories of office supplies and equipment
- Established timely re-supply schedules for supplies to workstations housing copies, printers, and fax machines
- Provided supplies for kitchens, coffees stations and break areas
- Performed all aspects of mail processing, including sorting and delivery of incoming, mail, collecting and processing outgoing mail and maintaining postage meter records
- Coordinated on and off-site storage and maintain appropriate records thereof
Office Services Supervisor
Hewlett Packard
05.2000 - 11.2006
- Assisted with the data entry for delivery logs, located employee mail Stops on portal and updated employee mail stops
- Managed the printers throughout the facility for toner changing and Production
- Arranged and prepared emails, phone calls and letters to personnel for notification of packages
- Arranged conference rooms for upcoming meetings by arranging various Telecommunication equipment and table arrangements, prepared, and assisted with break room relocations
- Managed the package preparations for customers
- Operated office equipment including copiers, facsimile machines, and Computers; input and retrieve data and text; organize and maintain disk storage and filing
- Assisted maintenance with office moves, changing of lighting and any other duties as assigned
- Assisted with the packaging of recycle equipment preparing it for Shipment
- Managed and trained new office services personnel
- Assisted site supervisor with updates assisting in implementation
- Changed the performance of the mailroom operations
- Prepared and arranged technical equipment for meetings at facility
Office Services Clerk
Hewlett Packard
07.1991 - 05.2000
- Provided certified training techniques to train current and new employees on the Neopost Operating Equipment
- Responsible for vendor relations pertaining to shipping such as UPS, FED Ex, DHL
- Responsible for the dismantling and of Hewlett Packard servers for heavy shipment
Education
HS Diploma -
Parkdale High School
Riverdale, MD06.1991
Skills
- Work order management
- Vendor coordination
- Repairs and maintenance
- Budget administration
Certification
CompTIA Security
Security Clearance
TS/SCI with Poly
Timeline
Facilities Coordinator
IST Management Services Inc
10.2022 - 03.2025
Client SVC Rep 1
Canon Solutions America
06.2016 - 09.2020
Office Services Manager
National Endowment for Democracy
11.2011 - 05.2013
Office Services Supervisor
National Endowment for Democracy
11.2006 - 11.2011
Office Services Supervisor
Hewlett Packard
05.2000 - 11.2006
Office Services Clerk
Hewlett Packard
07.1991 - 05.2000
HS Diploma -
Parkdale High School