Wayne Cross
Whie House,TN
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
12
12
years of professional experience
Work History
Supervisor
Home Depot
Hendersonville, TN
05/09/22 - Current
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Sales Associate
Serra Chevrolet Inc Main
Madison, TN
05.2020 - 05.2022
- Developed trusting relationships with customers by making personal connections.
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
Sales Associate
Bob Frensley CJDR
Madison, TN
01.2015 - 02.2020
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
Outside Sales Representative
Sunbelt Rentals
Nashville, TN
02.2012 - 12.2014
- Researched potential clients, identified decision makers and developed relationships with them.
- Conducted market research to identify new opportunities and develop target customer profiles.
- Gathered data on competitors' products, prices, and sales techniques.
Education
High School Diploma -
Hendersonville High School
Hendersonville, TN05-1977
Skills
- Staff Management
- Strategic Planning
- Process Improvement
- Data Analytics
Affiliations
- Golf
- Motorcyling
Accomplishments
- Chevrolet Top Gun Award
- Chevrolet Legion of Leaders
- Chevrolet Mark of Excellence
Timeline
Sales Associate
Serra Chevrolet Inc Main
05.2020 - 05.2022
Sales Associate
Bob Frensley CJDR
01.2015 - 02.2020
Outside Sales Representative
Sunbelt Rentals
02.2012 - 12.2014
Supervisor
Home Depot
05/09/22 - Current
High School Diploma -
Hendersonville High School
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