With a proven track record at Health Care Service Corporation, I excel in leveraging learning management systems and fostering diversity and inclusion. Expert in developing comprehensive training programs and enhancing quality assurance processes, my leadership significantly improves organizational capabilities and compliance. I also carry a strong Laboratory and Quality Assurance background.
Overview
17
17
years of professional experience
Work History
Regional Training Manager
Health Care Service Corporation
Houston, TX
07.2010 - 02.2018
Identified innovative tools to enhance virtual training sessions.
Conducted evaluations to identify deficiencies in staff expertise and abilities.
Assisted with onboarding new employees by conducting orientation and company-wide or job-specific training.
Presented training information via role playing, simulations and team exercises.
Coordinated with other departments within the organization to promote cross-functional learning opportunities.
Created detailed reports of regional training activities for review by the Director of Training.
Effectively trained instructors and supervisors on techniques for managing employees.
Facilitated training on benefits, FMLA and CFRA, new employee orientation and performance appraisals.
Organized and conducted workshops, seminars, and presentations for staff members on a variety of topics.
SWPPP Manager and Manager of Analytical Services
ARK Environmental Consulting
Houston, TX
02.2007 - 07.2010
Monitored staff performance and addressed issues.
Created SWPPP for multiple industries.
Managed and submitted SWPPP samples to the lab for testing.
Documented all testing results for all company clients.
Ensured quality control for all samples coming into and out of the office processing stations.
Dealt with billing for clients in relation to their SWPPP sampling requirements.
Created and implemented on site training for SWPPP guidlines to client employees.
Microinjection Technician and Supervisor
Lexicon Genetics
The Woodlands, TX
01.2001 - 09.2007
Performed microinjection of embryonic stem cells into a 3.5-day-old blastocyst.
Performed microsurgery to transfer the implanted ES cells into a pseudo-pregnant mouse model.
I worked in the cell culture department to prepare ES cells for microinjection.
Cultured and grew different ES cell projects in the process of "knocking out" 5,000 therapeutically relevant genes.
I worked in Quality Assurance of mouse models and breeding programs for isolating the gene of interest.
All standard quality and aseptic environments have been worked in, including clean room environments.
Education
Bachelor of Science - Interdisciplinary Studies
University of Houston
Houston, TX
05-2010
Skills
Diversity and inclusion
Learning management systems
Compliance training
Sales training
Customer service training
Training program development
Laboratory research environments
Quality Assurance
Affiliations
I am An avid outdoors adventurer and my hobbies include Kayaking Fishing and camping.
Timeline
Regional Training Manager
Health Care Service Corporation
07.2010 - 02.2018
SWPPP Manager and Manager of Analytical Services
ARK Environmental Consulting
02.2007 - 07.2010
Microinjection Technician and Supervisor
Lexicon Genetics
01.2001 - 09.2007
Bachelor of Science - Interdisciplinary Studies
University of Houston
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