Summary
Overview
Work History
Education
Skills
Timeline
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Wayne Harris

Elkins Park,PA

Summary

Results-driven, capable learning professional, experienced with achieving improved performance outcomes through collaborating with business leaders to assess business needs and develop strategies and solutions. Ability to handle multiple projects with aggressive timelines. Proven ability to work with internal subject matters and external vendors to design, develop, and execute solutions, with the knowledge of how to evaluate outcomes to ensure success.

Overview

11
11
years of professional experience

Work History

Senior Learning Specialist

Independence Blue Cross
Philadelphia
05.2018 - 10.2025
  • Created and delivered effective strategies that supported the performance and professional development of Independence Blue Cross employees.
  • Collaborated closely with business partners to assess and identify performance gaps and development needs and to select, build, and deliver appropriate interventions and programs.
  • Led project teams and assumed ongoing program management responsibilities for large initiatives.
  • Collaborated with department heads to create a cross-functional curriculum to guide new hire orientation.
  • Facilitated new hire orientation sessions for incoming employees

Learning Implementation Specialist

Independence Blue Cross
Philadelphia
04.2015 - 05.2018
  • Implemented functional
  • Developed comprehensive training materials for end-users, enhancing the adoption of new systems.
  • Collaborated with cross-functional teams to streamline processes and improve system integration efficiency.

Education

Bachelor of Science - Communications

Clarion University of Pennsylvania
Clarion, PA
07.1988

Skills

  • Collaborative Problem-solving
  • Coaching and mentoring
  • Training facilitation
  • Learning management systems
  • Adult learning theory
  • Needs assessment
  • Program evaluation
  • Course management
  • Curriculum design
  • Data visualization and storytelling

Timeline

Senior Learning Specialist

Independence Blue Cross
05.2018 - 10.2025

Learning Implementation Specialist

Independence Blue Cross
04.2015 - 05.2018

Bachelor of Science - Communications

Clarion University of Pennsylvania