Wayne Murphy RRT MPS
Field Director
New Hartford,NY
Summary
Persuasive Field Director with over 11 years of experience developing and implementing strategic plans. First-rate leadership, communication and organizational skills. Successful supervision of large cadres of surveyors and consultants. Establishing and organizing day-to-day operations of multiple field offices. Specialties include interviewing and hiring candidates, drafting strategies and public speaking.
Overview
39
39
years of professional experience
4
4
years of post-secondary education
Work History
Field Director
Joint Commission Resources
10.2021 - Current
- Responsible for 40 consultants across all accreditation programs including Hospital, Ambulatory, Behavioral and Home Care
- Responsible for oversight and management of consultants within the field
- Streamlined onboarding and orientation process
- Coordinated monthly educational webinars
- Worked with clients and consultants within field
Field Director
The Joint Commission
02.2013 - 10.2021
- Supervised 50 surveyors - responsibilities included hiring, orientation, ongoing supervision and evaluation
- Business liaison IT applications - SAM, unavailability, MST
- Lead Field Director for development of the Medication compounding certification program
- Lead Field Director for Home Infusion Therapy CMS deeming program.
- Lead Field Director for hospice redeeming program with CMS
- Lead Field Director for home care virtual survey process
- surveyed in both home care and ambulatory programs
Associate Director Business Development
The Joint Commission
09.2009 - 02.2013
- Worked in conjunction with Director on new business development and programs
- Representative on CMS Program oversight committee for the implementation of competitive bidding program
- Speaking engagements at various trade and association conferences
Field Representative
The Joint Commission
03.1993 - 09.2009
- Surveyed home care organizations for compliance with standards
- Provided education to our customers on performance improvement and standards implementation.
Regional Manager/Performance Improvement Coordinator
BandB Medical Services
01.1995 - 09.2008
- Responsibility for Joint Commission Accreditation for all of locations
- Managed operations for 5 locations
- Providing oversight and guidance of performance improvement activities of organization
Regional Manager
ConPharma Home Health Care
10.1984 - 01.1993
- Responsible for operations of 6 locations throughout the northeast United States
- Successful New York State Home Health licensure surveys
- Opened and managed home infusion pharmacies
- Successful Joint Commission Accreditation surveys
Education
Bachelor of Arts - Health Services Administration
The New School
New York, NY 08.1985 - 05.1987
MPS - Health Services Administration
The New School
New York, NY 08.1985 - 05.1987
Certification - RespiratoryTherapy
Mohawk Valley Community College
Utica, NY 08.1981 - 08.1982
Skills
Human Resource Management
Hiring and Orientation
Staff Education
Information Technology and application
Organizational Management and Design
Problem solving
Interpersonal skills
Timeline
Field Director
Joint Commission Resources
10.2021 - Current
Field Director
The Joint Commission
02.2013 - 10.2021
Associate Director Business Development
The Joint Commission
09.2009 - 02.2013
Regional Manager/Performance Improvement Coordinator
BandB Medical Services
01.1995 - 09.2008
Field Representative
The Joint Commission
03.1993 - 09.2009
Bachelor of Arts - Health Services Administration
The New School
08.1985 - 05.1987
MPS - Health Services Administration
The New School
08.1985 - 05.1987
Regional Manager
ConPharma Home Health Care
10.1984 - 01.1993
Certification - RespiratoryTherapy
Mohawk Valley Community College
08.1981 - 08.1982