Wayne Rayan
Sales Manager
Dana Point,CA
Summary
Professional driver skilled in safe and efficient transportation, vehicle maintenance, and route planning. Strong focus on collaboration and adaptability, ensuring seamless operations and meeting changing demands. Known for reliability and excellent customer service, consistently delivering results.
Overview
16
16
years of professional experience
Work History
Driver
Self-employed
Dana Point, CA
07.2024 - Current
- Ensured timely delivery by effectively planning routes and managing schedules.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Developed strong relationships with clients, fostering loyalty and repeat business through excellent service.
- Maintained clean and organized vehicle, enhancing professional image of company.
- Delivered goods and products to customer on time and in excellent condition.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Western Regional Sales Manager
ORAFOL
Black Creek, GA
04.2023 - 05.2024
- Developed and maintained 8 figures in sales with key distributors in the western region.
- Excellent time management skills to setup appointments and close sales in 8 states.
- Created sales strategies for achieving regional targets and objectives.
- Provided support to local sales teams by conducting product trainings and open houses.
- Participated in trade shows and conferences to promote our full product line in the western region.
- Managed distributor/end-user issues and claims effectively while ensuring customer satisfaction at all times.
- Performed regular reviews of existing accounts to identify areas of improvement or potential upselling opportunities.
- Developed long-term relationships with customers through excellent service delivery.
- Resolved customer complaints regarding sales and service.
Owner/Operator
Digital Magic Signs
Santa Ana , CA
10.2009 - 03.2023
- Increased sales a minimum of 20% year over year while sustaining a blended gross profit margin of 67+% for over 10 years.
- Handled all billing and receivables.
- Resolved issues quickly through research and quick decision-making.
- Consulted with customers to understand needs and finalize purchase orders.
- Supervised performance of workers, which improved productivity, efficiency, and cost savings.
- Kept records and monitored production, inventory, revenue, and expenses.
- Developed and implemented successful sales strategies to meet business goals.
- Determined pricing for products or services based on costs and competition.
- Reconciled daily sales, prepared bank deposits, and assessed financial transaction reports.
- Negotiated with vendors to gain optimal pricing and inventory, resulting in increased profit margin and longer payment terms.
- Scheduled and executed all production and installs.
Education
Bachelor of Arts - Political Science
University of California, Irvine
Irvine, CA07-1997
Skills
- Time management
- Customer rapport
- Conflict resolution
- Loading and unloading
- Punctual and reliable
- Passenger assistance
Timeline
Driver
Self-employed
07.2024 - Current
Western Regional Sales Manager
ORAFOL
04.2023 - 05.2024
Owner/Operator
Digital Magic Signs
10.2009 - 03.2023
Bachelor of Arts - Political Science
University of California, Irvine