Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wayne Rollo

Tuckerton

Summary

Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.


Punctual and honest with experience in fast-paced retail environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.




Overview

5
5
years of professional experience

Work History

Store Associate

Circle K
06.2022 - 05.2024
  • Assisted customers by answering questions and fulfilling requests
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions
  • Ensured compliance with company policies regarding cash handling procedures, maintaining security standards throughout operations
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.

Special Needs Caregiver

Private Household
01.2020 - Current
  • Developed strong crisis management skills, working proactively to diffuse challenging situations, while maintaining a calm composure.
  • Provided a supportive environment.
  • Promoted a safe, nurturing environment.
  • Assisted with daily activities, running errands, and household chores.
  • Provided emotional support to enhance well-being and coping skills.

HVAC Intern

Larry's Quality Heating and Air Conditioning
05.2020 - 06.2020
  • Learned basics of installation and repair of Heating, Air and Ventilation systems.
  • Helped on maintenance calls with repairs and diagnosis.
  • Showed the ability to possess and productively use a variety of hand tools.
  • Consulted with customers to make sure their needs were understood and met.

Education

High School Diploma -

Pinelands Regional High School
06.2020

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Cash Register Operation
  • Written and verbal communication
  • Payment Processing
  • Product Knowledge
  • Refunds and exchanges
  • Issue Resolution
  • Teamwork and Collaboration
  • Computer Skills
  • Goal-oriented mindset
  • Autism Spectrum Knowledge
  • Patience and understanding
  • Nonviolent Crisis Intervention
  • Fast Learner
  • Ability to Lift

Timeline

Store Associate

Circle K
06.2022 - 05.2024

HVAC Intern

Larry's Quality Heating and Air Conditioning
05.2020 - 06.2020

Special Needs Caregiver

Private Household
01.2020 - Current

High School Diploma -

Pinelands Regional High School

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Wayne Rollo