Wayne McFarland
Director Of Information Technology
Kennesaw,Georgia
Summary
Experienced Information Technology Leader well-versed in infrastructure, security planning and daily operations management. Forward-thinking and strategic leader with 30+ years of experience in Information Technology. Recognized for cost-effective system improvements, operational streamlining and positive leadership style.
Overview
32
32
years of professional experience
Work History
Director of Information Technology
Docufree Corporation
Alpharetta, GA
01.2006 - Current
- Collaborate with VP of Security & Compliance to closely monitor, maintain, document, and institute all security and compliance standards for company’s PCI, HIPAA, and SOC II policies
- Design and maintain Jira Service Desk to track daily operations, projects, security compliance / Risk Register, change control management, and incident response
- Focus on automation of processes and tracking to provide SLA-driven response to company objectives
- Lead company objectives to for continuous training and mentoring of staff with attention to knowledge distribution and balance of team responsibilities
- Act as primary contact for all incident response, change control requirements, escalations, and team responsibilities.
- Develop and implement technical application support and information technology policies and procedures that advanced investment needs, outcomes and performance measurements to balance continuous innovation with responsible risk-taking
- Analyze department and job-related functionality requirements to align technology priorities with business needs
- Implement, create and test disaster recovery and business continuity plans and maintain appropriate back-up system
- Develop, track and control information technology operating budgets and cost and benefit analyses for IT spending initiatives
- Perform regular audits and tests of infrastructure and applications
- Prioritize framework to evaluate technology and regulate communication with business stakeholders
- Document and analyze processes and procedures and adhere to regulatory guidance
- Develop and maintain service level agreements for strategic applications and measure performance against objectives
- Analyze network security and current infrastructure to assess areas in need of improvement and develop solutions
Network Support Specialist
KELLEN COMPANY
Atlanta, GA
01.2004 - 01.2006
- Managed two Cisco ASA and four Cisco Pix firewalls utilizing Site-to-Site VPNs (Virtual Private Networks) between five international offices, client VPN access for 200+ users, NAT Translating, routing, and network security
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes
- Documented support procedures, processes and solutions in centralized systems, enabling user self-service
Director of IT Services Americas
SITA/EQUANT
Atlanta, GA
01.1999 - 01.2004
- Responsible for planning, staffing, budgeting, and operating efforts of all IT and communications functions throughout US, Canada, Mexico, and Caribbean consisting of 72 offices and supporting 5000+ users
- Led international team of five IT Managers 18 Support Engineers, Support Engineer Associates and controlled $2 million operating budget
- Member of Global ESRT (Global Emergency/Security Response) Team to decide and respond to issues affecting security and well-being of Equant global network.
Network Administrator
WORLDTRAVEL PARTNERS, WTMI
Atlanta, GA
01.1997 - 01.1999
- Managed and maintained all infrastructure environments including MS Exchange, Microsoft IIS, Cisco firewalls juniper routers
- Served on technical project team of 4 to research, design, and implement MS Exchange migration from Lotus cc:Mail for 5000+ users.
Data Processing Technician / Security Officer / Stinger Missile Gunner
UNITED STATES NAVY
Worldwide
01.1992 - 01.1997
- Supported all IT requirements for 10 classrooms for customized naval software packages to manage all supply purchasing for shipboard use.
- Served as Stinger Missile Gunner and A-gunner aboard three US Navy ships in Persian Gulf
- Served as Watch Commander for 157 members of US Navy Security Force in Manama Bahrain naval facility to provide security to all personnel on onshore base facilities and numerous naval ships
Education
Computer Science
Baker College
Flint, MIDesigning Cisco Networks -
Online
Atlanta, GAConfiguring Cisco 5000 Series Catalyst – -
Online
Atlanta, GAMicrosoft Certified Systems Engineer (MCSE)Bootcamp – Atlanta, Georgia Certified Cisco Network Associate (CCNA)Bootcamp – Atlanta -
Online
Atlanta, GACertified Novel Administrator (CNA) – -
Online
Athens, GAData Processing Class A School -
US Navy Training Facility
San Diego, CASkills
Budget administration
Security planning
Infrastructure development
Critical Thinking
Decision-Making
Excellent Communication
Self-Motivated
Analytical and Critical Thinking
Planning and Coordination
Maintenance and Repair
Requirements analysis
Teambuilding
Organization and Time Management
Problem-Solving
Flexible and Adaptable
Timeline
Director of Information Technology
Docufree Corporation
01.2006 - Current
Network Support Specialist
KELLEN COMPANY
01.2004 - 01.2006
Director of IT Services Americas
SITA/EQUANT
01.1999 - 01.2004
Network Administrator
WORLDTRAVEL PARTNERS, WTMI
01.1997 - 01.1999
Data Processing Technician / Security Officer / Stinger Missile Gunner
UNITED STATES NAVY
01.1992 - 01.1997
Computer Science
Baker College
Designing Cisco Networks -
Online
Configuring Cisco 5000 Series Catalyst – -
Online
Microsoft Certified Systems Engineer (MCSE)Bootcamp – Atlanta, Georgia Certified Cisco Network Associate (CCNA)Bootcamp – Atlanta -
Online
Certified Novel Administrator (CNA) – -
Online
Data Processing Class A School -
US Navy Training Facility