Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Wayne Ogburn

West Columbia,SC

Summary

Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Industrious Salesperson with proven skills to build long-lasting relationships and bring in new clientele. Expert customer service and sales leader well-versed in devising creative product, service, and problem solutions. Offering top-notch presentation skills and exceptional rapport-building abilities. Customer-oriented, strategic-thinking salesperson with several years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Expertise in growing network connections, introducing products, implementing pricing models and revealing customer needs to deliver solutions. Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.

Overview

20
20
years of professional experience

Work History

Salesperson

Salon Centric USA
Columbia, South Carolina
11.2004 - 07.2024
  • Maintained inventory levels and organized merchandise displays effectively.
  • Provided exceptional customer service to enhance client satisfaction and loyalty.
  • Educated customers on product benefits and proper usage techniques.
  • Collaborated with team members to create a welcoming salon atmosphere.
  • Attended training sessions to stay updated on new products and trends.
  • Managed customer inquiries and resolved issues in a timely manner.
  • Resolved customer complaints promptly and efficiently.
  • Developed key customer relationships to increase sales.
  • Provided personalized service to build relationships with customers.
  • Participated in trade shows and sales events to promote products.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.

Education

Bachelor of Science - Business Administration And Management

University of South Carolina
Columbia, SC
07-1992

Skills

  • Product knowledge
  • Visual merchandising
  • Customer relationship management
  • Inventory management
  • Sales forecasting
  • Team collaboration

Accomplishments

  • Million dollar club. Presidents Club. Graduate of Acceleration program certified

Timeline

Salesperson

Salon Centric USA
11.2004 - 07.2024

Bachelor of Science - Business Administration And Management

University of South Carolina