Knowledgeable Execuive Administrative assistant with deep understanding of relevant destinations and knack for creating memorable travel experiences. Guided diverse groups through cultural and historical landmarks while ensuring safety and enjoyment. Demonstrated effective communication and problem-solving skills.
Hi, I’m
W. Christine Hill
Fishers,IN
Summary
Overview
1
Certification
Work History
Travel and Leisure
Travel Guide
Job overview
- Optimized trip itineraries using efficient route planning methods, minimizing transit times while maximizing sightseeing opportunities for clients.
- Addressed customer concerns promptly, demonstrating strong problem-solving abilities and commitment to client satisfaction.
- Conducted thorough research on destinations, keeping up-to-date with industry trends and local attractions.
- Collaborated with local businesses to create unique tour packages, resulting in increased revenue.
- Increased repeat clientele by delivering exceptional customer service and memorable travel experiences.
Skills
- high volume inbound calls
- research, plan, book travel
- Maintain Account records
- Compile Data for training
- Bilingual English to Spanish
- Leadership and Team member
- Pc or Mac High Efficiency
- Microsoft 365 office suite
- Typing 65 words per minute
- Any data entry format
- Active Listener
- Carefully build rapport internally and externally
- Build training guide and presentations
Accomplishments
Accomplishments
- Achieved $11,000.00 dollars in sales in a single call through closely listening to member need and researching highly desired matching destinations and added options.
Certification
First Aid and CPR traiining, Registered RBI Interviewer ( to handle highly sensitive person health data) Microsoft Office Class with highest Passing grade of A
National Honor Society
National Honor Society
National Honor Society Inductee
Languages
Spanish
Full Professional
Timeline
Travel Guide
Travel and Leisure
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