Summary
Overview
Work History
Education
Skills
Timeline
Generic
Maranda Mobley

Maranda Mobley

Leesburg,United States

Summary

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Overview

4
4
years of professional experience
2
2
years of post-secondary education

Work History

Remote Technical Support Agent

Kelly Connect
Leesburg, United States
11.2021 - 12.2022
  • Maintained logs and documentation to detail key information regarding incoming and outcoming calls.
  • Investigated and researched issues to determine root causes and appropriate resolution methods.
  • Navigated multiple computer systems and applications and utilized search tools to find information.

Seasonal Covid-19 Screener

AUE Staffing
Altamonte, Florida
03.2021 - 05.2021
  • Recorded details of Covid-19 screening results into the company database for documentation purposes.
  • Used medical or administrative knowledge to explain policies, procedures, and services to patients.
  • Safeguarded medical records to secure patient information and maintain patient confidentiality.

Direct Service Professional

Lake View Court
Maitland, Florida
05.2020 - 07.2020
  • Maintained a safe supportive environment for individuals with intellectual and developmental disabilities which fostered growth and rehabilitation for the development of skills.
  • Developed rapport, facilitated group and individual activities, and provided tailored support based on resident needs.
  • Monitored and documented progress and condition and notified team members of any changes.

Customer Service Representative

ARS Rescue Rooter
Maitland, Florida
04.2019 - 12.2019
  • Addressed customers courteously using suitable methods and problem-solving skills.
  • Responded to telephone inquiries and complaints following standard operating procedures.
  • Greeted customers by by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships.

Education

Associate of Science - Medical Billing And Coding

Ultimate Medical Academy
Tampa, FL
07.2021 - 11.2022

High School Diploma -

Tavares High School
Tavares, FL
08.2010 - 05.2014

Skills

High Volume Inbound Calls

undefined

Timeline

Remote Technical Support Agent

Kelly Connect
11.2021 - 12.2022

Associate of Science - Medical Billing And Coding

Ultimate Medical Academy
07.2021 - 11.2022

Seasonal Covid-19 Screener

AUE Staffing
03.2021 - 05.2021

Direct Service Professional

Lake View Court
05.2020 - 07.2020

Customer Service Representative

ARS Rescue Rooter
04.2019 - 12.2019

High School Diploma -

Tavares High School
08.2010 - 05.2014

Similar Profiles

CREATE PROFILE
Maranda Mobley