Weam Amro
Katy,TX
Summary
Results-oriented Sales Manager with expertise in strategic planning and customer relationship management. Proven ability to lead teams, enhance collaboration, and deliver exceptional service that drives memorable customer experiences. Strong skills in communication, negotiation, and problem-solving contribute to achieving sales targets and fostering business growth.
Overview
1
1
year of professional experience
Work History
Sales Associate
Dicks Sporting Goods
Katy, Texas
11.2025 - Current
- Earned recognitions for boosting protection plan sales through effective customer engagement.
- Promoted store programs and drove sales while ensuring high efficiency in operations.
- Managed workflow during peak hours during high-volume shifts to improve customer satisfaction.
- Ensured accurate completion of Ship From Store orders within deadlines.
Front Desk Attendant
SpringHill Suites by Katy Mills
10.2024 - 09.2025
- Managed guest check-ins, check-outs, and reservations to ensure seamless guest experiences.
- Addressed guest concerns promptly, contributing to high guest satisfaction and loyalty.
- Ensured compliance with Marriott brand standards in front desk operations.
- Collaborated with housekeeping, maintenance, and management to streamline operations and improve service delivery.
Sales Manager
SpringHill Suites by Katy Mills
01.2025 - 06.2025
- Negotiated contracts for group stays, events, and corporate functions, enhancing customer satisfaction and repeat business.
- Trained personnel to oversee group sales, meeting bookings, and vendor contracts for hotel operations.
- Coordinated logistics for meeting setups and addressed guest needs, ensuring successful events and positive client feedback.
- Managed communications and documentation with partners and travel planners, maintaining brand standards and fostering strong partnerships.
Education
High School Diploma -
Stephen F Austin High School
Sugar Land, TX01.2023
Some College (No Degree) - Law
Houston Community College
Houston, TXSkills
- Sales acumen
- Risk management
- Customer-centricity
- Target achievement
- Effective communication
- Operational accuracy
- Digital proficiency
- Relationship management
Languages
English
Native/ Bilingual
Arabic
Professional
Spanish
Limited
Timeline
Sales Associate
Dicks Sporting Goods
11.2025 - Current
Sales Manager
SpringHill Suites by Katy Mills
01.2025 - 06.2025
Front Desk Attendant
SpringHill Suites by Katy Mills
10.2024 - 09.2025
High School Diploma -
Stephen F Austin High School
Some College (No Degree) - Law
Houston Community College