Weatherly Sebren
Brandon,MS
Summary
Efficient Barista dedicated to making specialty coffee and tea drinks, creating attractive product displays and contributing to safe and welcoming cafe environment. Detail-orientation cashier efficient in processing large volumes of money daily. Skilled multitasker managing multiple orders simultaneously and without error.
Overview
4
4
years of professional experience
Work History
Senior Barista
Cups
Jackson , MS
2020.07 - Current
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Trained, scheduled and supervised barista workers to maintain and uphold store policies.
- Served customers quickly and efficiently
- Restocked and cleaned stations to maintain cleanly and operable standards.
- Created customer loyalty by remembering personal preferences and allergy information while also interacting with customers during hectic periods to create positive environment.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Advised customers on bulk bean and tea purchases by detailing origin, flavor and pairing recommendations.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores, learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Provided in-depth information to customers on beverage preparation and offered samples of latest brews.
Veterinary Technician
Dogwood Animal Hospital & Pet Resort
Flowood , MS
2020.02 - 2022.03
- Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
- Provided care for animals before surgeries, administering necessary protocols for overall comfort and health.
- Administered medications to animals in treatment and documented changes in condition.
- Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
- Bathed and dipped dogs afflicted with any parasitic infections and applied specific medications for itch relief.
Skills
- Health Code Compliance
- Customer Needs Assessments
- Stocking Supplies and Retail Products
- Equipment Maintenance
- Complaint Resolution
- Allergy Management
- Coordinating Orders
- Customer Service
Timeline
Senior Barista
Cups
2020.07 - Current
Veterinary Technician
Dogwood Animal Hospital & Pet Resort
2020.02 - 2022.03
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