Wei Liu
West Covina,CA
Overview
4
4
years of professional experience
Work History
Server
The Boiling Crab
01.2024 - Current
- Delivered exceptional customer service by promptly taking orders and addressing guest inquiries.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Contributed to team efforts during busy shifts, ensuring smooth operation flow.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server/Busser
United States Golfer Association
07.2023
- Run food, serve food, customer service and hospitality, clear tables, prepare food, fast paste
Bobarista
The Ice Bar
05.2023 - 12.2023
- Responsibilities: Brew tea, memorizing/ preparing/ crafting beverages, maintaining cleanliness of store, change oil from fryers, take orders, inventory, customer service and hospitality.
Bobarista
Sunright Tea studio
05.2022 - 06.2022
- Responsibilities: Preparing/ crafting bubble tea, maintain cleanliness of work space.
Cashier
The Habit Burger Grill
06.2021 - 12.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Great customers entering the store, Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Assisted in training new staff on register operations and customer interaction protocols.
Education
Bachelor of Science - Marketing
California State Universty, Long Beach
Long Beach, CA05-2027
GED -
Mt. San Antonio College
Walnut, CA05.2024
B.S. Liberal Arts and Sciences - International Business- Spain
San Diego State University
San Diego, CA05.2026
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Alhambra High school and West Covina High School
06.2022
Skills
- Exceptional customer service
- Hospitality service expertise
- Team collaboration
- Food safety practices
- MS word, excel, and outlook
LANGUAGES
Spanish
Cantonese
Interests
- Social Media Marketing
- Fashion Merchandising
Timeline
Server
The Boiling Crab
01.2024 - Current
Server/Busser
United States Golfer Association
07.2023
Bobarista
The Ice Bar
05.2023 - 12.2023
Bobarista
Sunright Tea studio
05.2022 - 06.2022
Cashier
The Habit Burger Grill
06.2021 - 12.2021
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Alhambra High school and West Covina High School
Bachelor of Science - Marketing
California State Universty, Long Beach
GED -
Mt. San Antonio College
B.S. Liberal Arts and Sciences - International Business- Spain
San Diego State University