Proactive and detail-oriented professional with a track record of enhancing customer satisfaction and streamlining office operations at Renoir Fashion Inc. Leveraged exceptional customer service and data entry skills to increase sales revenue and improve data accuracy. Known for a cheerful demeanor and a keen eye for detail, consistently delivering tailored solutions to meet client needs.
Hi, I’m
Wen Qi
Chino,CA
Summary
Overview
4
years of professional experience
Work History
Miss Q Fashiom
Inside Sales Representative
02.2017 - 09.2020
Job overview
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Renoir Fashion Inc
Office Assistant
05.2016 - 10.2019
Job overview
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Improved data accuracy, entering and updating records in database with keen eye for detail.
Education
Mt. San Antonio CollegeWalnut, CA
1 from Accounting
University Overview
Skills
- Customer Service
- Data Entry
- Documentation And Reporting
- Attention to Detail
- Exceptional customer service
- Cheerful and energetic
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Inside Sales Representative
Miss Q Fashiom
02.2017 - 09.2020
Office Assistant
Renoir Fashion Inc
05.2016 - 10.2019
Mt. San Antonio College
1 from Accounting
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