WENDBENEDO COMPAORE
SILVER SPRING,Maryland
Summary
Dynamic and results-driven professional with extensive experience at Marriott Hotel, excelling in housekeeping and customer service. Proven track record in training staff, enhancing safety protocols, and optimizing workflow, leading to improved guest satisfaction. Skilled in scheduling and planning, with a strong commitment to maintaining high cleanliness standards and fostering team collaboration.
Overview
3
3
years of professional experience
Work History
Houseman Supervisor
Marriott Hotel
04.2025 - 09.2025
- Supervised daily housekeeping operations, ensuring high standards of cleanliness and guest satisfaction.
- Trained and mentored staff in efficient cleaning techniques and safety protocols.
- Coordinated inventory management for supplies, enhancing resource availability and reducing waste.
- Implemented workflow improvements that increased team productivity and streamlined processes.
- Collaborated with other departments to address guest needs and enhance overall service quality.
- Developed training materials to support ongoing staff development and performance improvement initiatives.
- Maintained a clean and well-organized work environment for efficient operations and reduced workplace hazards.
Housekeeping Room Attendant
Marriott Hotel
07.2023 - 03.2025
- Maintained cleanliness and organization of guest rooms to ensure high standards of hospitality.
- Conducted inspections of rooms for quality control, addressing issues proactively to enhance guest satisfaction.
- Utilized cleaning equipment and chemicals safely and effectively to uphold safety standards in the workplace.
- Collaborated with team members to optimize workflow and improve efficiency in room turnover processes.
- Reported maintenance issues promptly to management, facilitating timely resolutions for guest comfort.
- Assisted in training new staff on housekeeping procedures and company policies, promoting a cohesive team environment.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Cashier Manager
Seven Eleven
04.2023 - 07.2023
- Supervised daily cash register operations to ensure accurate transactions and customer satisfaction.
- Trained new cashiers on point-of-sale systems and customer service protocols.
- Managed inventory levels, conducting regular stock assessments to minimize discrepancies.
- Assisted in creating staff schedules to optimize coverage during peak hours.
- Worked with other associates to support cashiers and management needs.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
Cook
Pizza Hut
09.2022 - 03.2023
- Prepared pizzas according to company recipes and customer specifications.
- Maintained cleanliness and organization of kitchen workspace and equipment.
- Operated cooking equipment, including ovens and fryers, following safety protocols.
- Assisted in inventory management by tracking ingredient usage and restocking supplies.
Education
No Degree - Civil Engineering
Institute Superior Polytechnic Private
Burkina Faso10-2022
High School Diploma -
Ecole Des Metiers
Burkina Faso10-2019
Skills
- Scheduling and planning
- Health and safety
- Housekeeping
- Staff management
- Safety protocols
- Customer service
Languages
French
Full Professional
English
Professional Working
Timeline
Houseman Supervisor
Marriott Hotel
04.2025 - 09.2025
Housekeeping Room Attendant
Marriott Hotel
07.2023 - 03.2025
Cashier Manager
Seven Eleven
04.2023 - 07.2023
Cook
Pizza Hut
09.2022 - 03.2023
No Degree - Civil Engineering
Institute Superior Polytechnic Private
High School Diploma -
Ecole Des Metiers