Desired Job Title
Work Order ManagerShop SupervisorOffice ManagerWork Type
Full TimePart TimeLocation Preference
On-SiteLocation: Plainview, TX, US
Open to relocation: No
Open To Work
Wendell Hallman
Plainview,TX
Work Preference
Summary
Dynamic Work Order Manager known for attention to detail and teamwork. Successfully managed high volumes of work orders, ensuring accuracy and timeliness. Prepared to leverage skills to drive efficiency and customer satisfaction.
Overview
33
33
years of professional experience
Work History
Work Order Manager
Lubbock County Road & Bridge
Lubbock, TX
06.2012 - 10.2022
- Managed work order processes to enhance operational efficiency across multiple projects.
- Coordinated with teams to ensure timely completion of maintenance and repair tasks.
- Oversaw tracking and prioritization of work orders, ensuring compliance with safety regulations.
- Facilitated effective communication between internal departments involved in the execution of projects.
- Managed a high volume of daily work orders, ensuring accuracy and timeliness throughout the process.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Shop Supervisor
West Texas Paving
Lubbock, TX
07.2006 - 06.2012
- Supervised daily operations, ensuring adherence to safety protocols and quality standards.
- Monitored inventory levels, facilitating timely ordering of materials and supplies.
- Coordinated workflow schedules to optimize productivity across multiple teams.
- Oversaw daily operations, ensuring that all tasks were completed accurately and on time.
- Resolved conflicts and addressed employee concerns to maintain a positive work environment.
- Improved store efficiency by implementing new inventory management processes.
- Maintained a clean and organized shop floor, promoting an inviting atmosphere for customers.
- Ensured adherence to company policies, safety regulations, and local laws by educating staff about compliance requirements.
- Resolved conflicts between team members swiftly to maintain a harmonious work environment conducive to productivity.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Kept orderly and accurate accounting records by monitoring sales documentation.
Office Manager
Walter Jarnagin Asphalt
Lubbock, TX
05.1989 - 07.2006
- Oversaw daily office operations, ensuring efficiency and adherence to company policies.
- Managed scheduling and coordination of meetings for senior management and staff.
- Developed and maintained filing systems for accurate document retrieval and compliance.
- Streamlined communication channels between departments to enhance collaboration and project completion.
- Coordinated vendor relationships, negotiating contracts for office supplies and services.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Reduced environmental impact by initiating recycling program and promoting paperless processes.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
- Completed bi-weekly payroll for [Number] employees.
Education
American Commercial College
Lubbock, TXSkills
- Scheduling coordination
- Work order prioritization
- Workflow management
- Work order processing
- Positive attitude
- Teamwork and collaboration
- Customer service
- Attention to detail
- Professional and courteous
Timeline
Work Order Manager
Lubbock County Road & Bridge
06.2012 - 10.2022
Shop Supervisor
West Texas Paving
07.2006 - 06.2012
Office Manager
Walter Jarnagin Asphalt
05.1989 - 07.2006
American Commercial College