Wendell Henderson
Sylvester,GA
Summary
Dynamic small business owner with a proven track record at Westside LLC, excelling in customer relations and operations oversight. Enhanced client satisfaction through strategic process improvements and effective team training. Skilled in negotiation and decision-making, fostering strong relationships that drive repeat business and referrals. Committed to high performance and employee motivation.
Overview
22
22
years of professional experience
Work History
Owner
Westside Llc
01.2003 - 10.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Trained and motivated employees to perform daily business functions.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Streamlined operational processes to improve efficiency with comprehensive audits and restructuring.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
High School Diploma -
Worth County High
Georgia05-1999
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Labor relations
- Decision-making
- Effective leader
- Scheduling
- Business leadership
- Employee relations
- Staff training/development
- Employee motivation
- Operations oversight
Timeline
Owner
Westside Llc
01.2003 - 10.2024
High School Diploma -
Worth County High
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