Wendell Henderson
Sylvester,GA
Summary
Dynamic small business owner with a proven track record at Westside LLC, excelling in customer relations and operations oversight. Enhanced client satisfaction through strategic process improvements and effective team training. Skilled in negotiation and decision-making, fostering strong relationships that drive repeat business and referrals. Committed to high performance and employee motivation.
Overview
22
22
years of professional experience
Work History
Owner
Westside Llc
Tallahassee, FL
01.2003 - 10.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Trained and motivated employees to perform daily business functions.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Streamlined operational processes to improve efficiency with comprehensive audits and restructuring.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
High School Diploma -
Worth County High
Georgia05-1999
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Labor relations
- Decision-making
- Effective leader
- Scheduling
- Business leadership
- Employee relations
- Staff training/development
- Employee motivation
- Operations oversight
Timeline
Owner
Westside Llc
01.2003 - 10.2024
High School Diploma -
Worth County High