Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wendell Steptoe

El Paso,Texas

Summary

To obtain a stable position where I can become an asset to the company with my experience, skills and knowledge.

Leveraged diverse client interactions and dynamic environments to develop strong analytical and negotiation skills. Demonstrated ability to understand and meet customer needs, fostering long-term relationships and driving business growth. Transitioning to new field, ready to apply these transferable skills to new challenges and opportunities.

Medicare sales professional with comprehensive understanding of customer engagement and policy navigation. Recognized for developing effective sales strategies and building strong client relationships. Emphasizes collaboration within teams to achieve optimal results, consistently adaptable to changing market conditions.

Knowledgeable [Desired Position] with solid foundation in Medicare sales, adept at understanding and addressing customer needs. Demonstrated success in developing targeted sales strategies and forging lasting relationships with clients. Proven ability to navigate complex Medicare policies and regulations while maintaining strong customer-centric approach and effective communication skills.

Overview

46
46
years of professional experience

Work History

Independent Agent

Alliance Medicare Solutions
05.2018 - Current
  • Company Overview: We provide Medicare Solutions to those who are eligible
  • Medicare Advantage Programs are a huge part of our business as well as providing Life solutions
  • We provide Medicare Solutions to those who are eligible

Medicare Sales Agent

TTEC
08.2021 - 10.2023
  • Utilized CRM tools to track client interactions, follow-ups, and progress toward enrollment goals efficiently.
  • Streamlined the enrollment process with efficient documentation and data entry, reducing processing time.
  • Helped eligible low-income seniors access financial assistance programs that reduce out-of-pocket healthcare expenses associated with Medicare plans.
  • Developed a deep understanding of various Medicare plans and regulations to provide expert advice to clients in need of guidance.

Customer Support Agent

TTEC
07.2019 - 09.2023
  • Company Overview: Work from home supporting and advising customers of one of the most successful healthcare insurance providers
  • Supporting and advising customers of one of the most successful healthcare insurance providers, helping them select the right solution for their individual healthcare needs
  • Work from home supporting and advising customers of one of the most successful healthcare insurance providers

Independent Agent

HGS
09.2017 - 09.2018
  • Provided ACA Health Plans to customers in need of health insurance for Ambetter Superior Health Solutions for 2018
  • I was licensed in 11 States and worked in a call center where agents answered and assisted customers calling in to qualify and sign up for health plans during Open Enrollment

Life Agent

AMBA
09.2016 - 01.2017
  • Sold specialized Life Products to Teachers and Faculty in the Education Field
  • We provided Cancer, Heart and Stroke products as well as LTC products to retired and current faculty in the school districts

Clearance Center Manager

CORT Furniture Rental
09.1979 - 08.2016
  • Responsible for Commercial Revenue Growth, Educate the market about the benefits of Office Rental, Marketing CORT Office Furniture Rental
  • Proficiency with the Saleforce
  • Store Manager when the store was Aaron Rent for 6 years

Hardware and Auto Center Manager

Sears & Roebuck
06.1979 - 07.1989
  • Company Overview: The company was bought out by CORT
  • The company was bought out by CORT

Education

UNIVERSITY OF TEXAS AT EL PASO
05.1980

Skills

  • SELF MOTIVATED
  • TEAM LEADER
  • TEAM PLAYER
  • TRAINABLE
  • PATIENT
  • COMMITTED
  • ORGANIZED
  • TIME MANAGEMENT
  • Customer service experience
  • Goal-oriented mindset
  • Prospecting clients
  • Lead generation
  • Expertise in sales
  • Financial acumen

Timeline

Medicare Sales Agent

TTEC
08.2021 - 10.2023

Customer Support Agent

TTEC
07.2019 - 09.2023

Independent Agent

Alliance Medicare Solutions
05.2018 - Current

Independent Agent

HGS
09.2017 - 09.2018

Life Agent

AMBA
09.2016 - 01.2017

Clearance Center Manager

CORT Furniture Rental
09.1979 - 08.2016

Hardware and Auto Center Manager

Sears & Roebuck
06.1979 - 07.1989

UNIVERSITY OF TEXAS AT EL PASO
Wendell Steptoe