Overview
Work History
Education
Skills
Certification
Timeline
Generic

Wendi Hargrave

Athens,TX

Overview

18
18
years of professional experience
1
1
Certification

Work History

Auto Damage Appraiser

Champion Collision Center
Athens, TX
10.2023 - Current
  • Reviewed and analyzed vehicle damage to determine repair costs.
  • Assessed customer satisfaction with the quality of repairs.
  • Verified accuracy of repair estimates and invoices.
  • Conducted appraisals for insurance companies and customers.
  • Inspected vehicles for pre-existing damage prior to repairs.
  • Utilized specialized computer software programs to generate reports and estimates.
  • Advised customers regarding necessary repairs or replacements based on safety regulations.

Auto Damage Adjuster

Snapsheet
Chicago, IL
03.2023 - 06.2024
  • Analyzed photographs, diagrams, and reports to assess severity of vehicle damage.
  • Inspected damaged vehicles to determine repair costs and extent of damage.
  • Negotiated with body shops on behalf of customers to secure best possible prices for repairs.
  • Managed workload to ensure timely follow-up and resolution of all assigned claims.

Auto Body Shop Manager

Athens Collision Center
Athens, TX
05.2007 - 10.2023
  • Managed daily operations of the auto body shop, including customer service, scheduling appointments, and overseeing staff.
  • Developed strategies to increase profitability and efficiency in the shop.
  • Maintained accurate records of parts used, labor costs, and other expenses related to repairs.
  • Worked closely with customers throughout repair process to answer questions and address concerns promptly.
  • Monitored inventory levels of supplies needed for repairs, ordering additional items as needed from vendors.
  • Greeted customers and took time to answer questions.
  • Inspected vehicle repairs for quality control during entire repair process and prior to customer delivery.
  • Estimated automobile repair time accurately, scheduling jobs according to shop capacity.
  • Wrote complete and accurate cost estimates for labor and parts.
  • Selected vendors with largest inventory, best prices and quickest delivery, building lasting relationships.

Education

Bachelor of Science - History

University of Texas At Tyler
Tyler, TX
05-2007

Skills

  • Appraisal writing
  • Damage assessment
  • Parts ordering
  • Vehicle inspection
  • CCC pathways appraisal solutions
  • Estimation skills

Certification

  • Texas All Lines Adjuster #2908059

Timeline

Auto Damage Appraiser

Champion Collision Center
10.2023 - Current

Auto Damage Adjuster

Snapsheet
03.2023 - 06.2024

Auto Body Shop Manager

Athens Collision Center
05.2007 - 10.2023
  • Texas All Lines Adjuster #2908059

Bachelor of Science - History

University of Texas At Tyler

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Wendi Hargrave