Wendi Hargrave
Athens,TX
Overview
18
18
years of professional experience
1
1
Certification
Work History
Auto Damage Appraiser
Champion Collision Center
Athens, TX
10.2023 - Current
- Reviewed and analyzed vehicle damage to determine repair costs.
- Assessed customer satisfaction with the quality of repairs.
- Verified accuracy of repair estimates and invoices.
- Conducted appraisals for insurance companies and customers.
- Inspected vehicles for pre-existing damage prior to repairs.
- Utilized specialized computer software programs to generate reports and estimates.
- Advised customers regarding necessary repairs or replacements based on safety regulations.
Auto Damage Adjuster
Snapsheet
Chicago, IL
03.2023 - 06.2024
- Analyzed photographs, diagrams, and reports to assess severity of vehicle damage.
- Inspected damaged vehicles to determine repair costs and extent of damage.
- Negotiated with body shops on behalf of customers to secure best possible prices for repairs.
- Managed workload to ensure timely follow-up and resolution of all assigned claims.
Auto Body Shop Manager
Athens Collision Center
Athens, TX
05.2007 - 10.2023
- Managed daily operations of the auto body shop, including customer service, scheduling appointments, and overseeing staff.
- Developed strategies to increase profitability and efficiency in the shop.
- Maintained accurate records of parts used, labor costs, and other expenses related to repairs.
- Worked closely with customers throughout repair process to answer questions and address concerns promptly.
- Monitored inventory levels of supplies needed for repairs, ordering additional items as needed from vendors.
- Greeted customers and took time to answer questions.
- Inspected vehicle repairs for quality control during entire repair process and prior to customer delivery.
- Estimated automobile repair time accurately, scheduling jobs according to shop capacity.
- Wrote complete and accurate cost estimates for labor and parts.
- Selected vendors with largest inventory, best prices and quickest delivery, building lasting relationships.
Education
Bachelor of Science - History
University of Texas At Tyler
Tyler, TX05-2007
Skills
- Appraisal writing
- Damage assessment
- Parts ordering
- Vehicle inspection
- CCC pathways appraisal solutions
- Estimation skills
Certification
- Texas All Lines Adjuster #2908059
Timeline
Auto Damage Appraiser
Champion Collision Center
10.2023 - Current
Auto Damage Adjuster
Snapsheet
03.2023 - 06.2024
Auto Body Shop Manager
Athens Collision Center
05.2007 - 10.2023
- Texas All Lines Adjuster #2908059
Bachelor of Science - History
University of Texas At Tyler
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