Wendi Herrick
Greeley,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Admissions Coordinator
Grace Pointe Senior Care Community
Greeley, CO
10.2021 - 11.2023
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Submit for insurance authorization
- Managed admissions processes for incoming patients, promptly collecting and processing necessary documents.
- Completed preliminary paperwork for incoming patients.
- Assisted in patient admission process based on federal and state laws.
RECEPTIONIST
CEDAR RIDGE ANIMAL HOSPITAL
10.2020 - 05.2021
- Responsible for running the front desk of a busy animal hospital
- Responsibilities include:
- Providing excellent customer service
- Using Avimark customer relationship management software
- Cash handling
- Reconciling cash drawer daily
- Answering phones
- Scheduling appointments
- Processing client invoices
- Requesting of previous medical records
- Scan and attached records to appropriate patient
- Type in accurate phone notes in medical records.
LEAD RECEPTIONIST
ALPINE VETERINARY HOSPITAL
10.2014 - 10.2020
- Responsible for running the front desk of a busy animal hospital
- Responsibilities include:
- Providing excellent customer service
- Using Cornerstone customer relationship management software
- Cash handling/deposits/petty cash
- Reconciling cash drawer daily
- Answering phones
- Scheduling appointments
- Rooming patients in appropriate and available exam rooms
- Processing client invoices
- Managing inventory
- Increasing client enrollment in pet insurance through Trupanion
- Hiring and training new receptionists
Teller
Bank Of Colorado/ New West Bank
Greeley, CO
07.2011 - 10.2014
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Monitored and reported suspicious activity in line with bank security policies.
Education
No Degree - Early Childhood Education
Northeastern Junior College
Sterling, COSkills
- Able to multi-task in fast paced, stressful environment
- Strong organizational skills
- Teamwork and Collaboration
- Verbal and Written Communication
- Adaptable and Flexible
- Demographics Information
- Patient Scheduling
- Customer Service
- Paperwork Coordination
- HIPAA Guidelines
- Insurance Verification
Timeline
Admissions Coordinator
Grace Pointe Senior Care Community
10.2021 - 11.2023
RECEPTIONIST
CEDAR RIDGE ANIMAL HOSPITAL
10.2020 - 05.2021
LEAD RECEPTIONIST
ALPINE VETERINARY HOSPITAL
10.2014 - 10.2020
Teller
Bank Of Colorado/ New West Bank
07.2011 - 10.2014
No Degree - Early Childhood Education
Northeastern Junior College