Wendi Sandoval
Commerce,TX
Summary
Dedicated Food Service Director with expertise in staff training, inventory management, and food safety compliance. Proven track record in enhancing operational efficiency and team performance.
Overview
14
14
years of professional experience
Work History
Food Service Director
Taher, Inc. Professional Food Service Management
Commerce, TX
03.2025 - Current
- Managed daily food service operations to ensure quality and compliance with health standards.
- Developed menus in collaboration with Taher's culinary team, enhancing variety and nutritional value.
- Trained staff on food preparation techniques and safety protocols, improving service efficiency.
- Oversaw inventory management, ensuring timely procurement of supplies and minimizing waste.
- Maintained all Professional Standards Training for all Staff.
- Managed Profit and Loss Statement on a weekly and monthly basis.
- Have an in depth understanding of food cost management.
- Implemented cost-control measures that optimized budget allocations for food services. Cut out all overtime for Taher employees.
- Coordinated with vendors to maintain supply chain consistency and product quality standards.
- Fostered positive relationships among staff, promoting teamwork and a collaborative work environment.
- Oversaw daily operations in the kitchen, ensuring timely meal preparation and delivery for large-scale events or busy dining periods.
- Maintained high standards of cleanliness and sanitation, ensuring compliance with all health department regulations.
Catering Coordinator
Sodexo Food Service
Commerce, TX
03.2024 - 03.2025
- Coordinated catering events, ensuring seamless execution and adherence to client specifications.
- Managed vendor relationships to optimize service delivery and product quality.
- Trained and mentored junior staff on best practices in catering operations.
- Oversaw logistics for large-scale events, ensuring timely setup and breakdown of services.
- Collaborated with sales team to align catering offerings with market trends and customer needs.
- Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
- Improved client satisfaction by promptly addressing concerns and providing excellent customer service.
- Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
- Expedited setup and breakdown of events, minimizing disruptions to client''s schedules.
- Fostered a positive work environment for staff members, encouraging teamwork and open communication among colleagues.
- Communicated with customers to review catering goals and budget, deliver quotes and proposals, schedule event and carry out catering needs as contracted.
Operations Manager
Staples, The Office Supply Superstore
Greenville, TX
03.2023 - 03.2024
- Oversaw daily operations to enhance workflow efficiency and reduce delays.
- Implemented process improvements to optimize inventory management and minimize stock discrepancies.
- Trained and mentored team members on best practices for customer service excellence and operational standards.
- Managed vendor relationships, negotiating contracts to secure favorable terms and improve product availability.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
Retail Manager
Sodexo Food Service
Commerce, TX
01.2012 - 03.2023
- Led team in daily operations, ensuring optimal service delivery and customer satisfaction.
- Implemented inventory management systems to reduce waste and improve stock accuracy.
- Trained and mentored staff to enhance performance and adherence to company standards.
- Developed training programs focused on improving employee engagement and productivity.
- Oversaw compliance with health and safety regulations, promoting a safe work environment.
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
- Completed daily paperwork and computer entry of sales data as established by management.
- Exhibited excellent people skills during interaction with employees and customers.
- Trained and developed new employees for ease of transition into team.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Education
Associate of Arts - Early Childhood Care And Education
Paris Junior College
Paris, TX05-2007
Skills
- Ordering and purchasing
- Staff training and development
- Sanitation standards
- Staff leadership
- Food presentation
- Food safety compliance
- Staff supervision
- Meal planning
- Inventory management
- Employee scheduling
- Menu development
Allergen awareness
Timeline
Food Service Director
Taher, Inc. Professional Food Service Management
03.2025 - Current
Catering Coordinator
Sodexo Food Service
03.2024 - 03.2025
Operations Manager
Staples, The Office Supply Superstore
03.2023 - 03.2024
Retail Manager
Sodexo Food Service
01.2012 - 03.2023
Associate of Arts - Early Childhood Care And Education
Paris Junior College