Wendi Sunlin
Milan,IL
Summary
Compensation professional skilled in data analysis. Strong focus on team collaboration and achieving results, with flexibility to adapt to changing needs. Known for reliability and effective communication, with keen ability to analyze compensation schedules.
Overview
37
37
years of professional experience
Work History
Compensation Analyst
Modern Woodmen of America Financial Fraternal
06.1991 - Current
- Assists with administration of bonuses and payroll to a nationwide field force.
- Manually applies equations to find commissionable amounts for internal compensation of replacements.
- Aids in testing internal systems to help the company update antiquated or ineffective approaches.
- Maintains strong and vast working knowledge of various life and annuity products and their compensation schedules.
- Updates detailed job procedures for organization and maintains relevance with regular updates.
- Answers calls from representatives enquiring about compensation on individual certificates, payroll and bonuses.
Claims Clerk
Modern Woodmen of America Financial Fraternal
06.1990 - Current
- Ensured compliance with company policies and industry regulations through diligent attention to detail in claims processing.
- Enhanced customer satisfaction with timely and accurate claims processing, resolving discrepancies quickly.
- Assisted customers in understanding the claims process, providing clear explanations of procedures and requirements.
Switchboard Operator
Eriksen Chevrolet
01.1990 - 06.1990
- Connected callers with appropriate professional, department, or business.
- Streamlined administrative tasks such as message-taking and appointment scheduling for increased productivity across multiple departments.
- Managed high volume of calls during peak hours, maintaining composure under pressure while efficiently handling each caller''s needs.
- Delivered excellent customer service through active listening skills and empathetic problem-solving approaches with callers'' concerns or complaints.
Claims Clerk
LaHood and Associates
01.1989 - 01.1990
- Maintained health insurance files for a 3rd party administrator.
- Organized claims for efficient reimbursement.
Hairstylist
Younkers
06.1988 - 01.1989
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Education
Black Hawk College
Moline, ILLife Office Management Institute
Atlanta, GA06-2001
La James College of Hairstyling
Moline, IL06-1988
High School Diploma -
Moline High School
Moline, IL05-1987
Skills
- Strong communication skills
- Collaboration and teamwork
- Strategic thinking
- Verbal and written communication
- Knowledge of Microsoft office and Excel
- High attention to detail
Co-chaired the workplace Wellness Committee
Chaired the Wellness Committee for 400 employees to promote wellness with fun incentives for staying healthy.
Artistically talented
Passionate about creativity. I love to paint anything from walls, canvas and refurbished items. Have drawn and painted portraits of animals and people for a commission. I have also reupholstered furniture.
Timeline
Compensation Analyst
Modern Woodmen of America Financial Fraternal
06.1991 - Current
Claims Clerk
Modern Woodmen of America Financial Fraternal
06.1990 - Current
Switchboard Operator
Eriksen Chevrolet
01.1990 - 06.1990
Claims Clerk
LaHood and Associates
01.1989 - 01.1990
Hairstylist
Younkers
06.1988 - 01.1989
Black Hawk College
Life Office Management Institute
La James College of Hairstyling
High School Diploma -
Moline High School
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