Wendy Alvarez
Los Angeles,California
Summary
Professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.
Overview
2027
2027
years of professional experience
Work History
Case Manager
Downtown LA Law Group
Los Angeles, CA
2023 - Current
- Coordinated client intake and assessment processes to ensure accurate documentation and service delivery.
- Developed individualized care plans, addressing clients' unique needs and goals for successful outcomes.
- Facilitated communication between clients, attorneys, and healthcare providers to streamline case progress.
- Monitored client progress, adjusting care plans as necessary to enhance effectiveness and support recovery.
Customer Service Cashier / Coffee Barista
Starbucks
Los Angeles, CA
2021 - 2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization in service areas to enhance customer experience.
- Assisted customers in product selection, providing personalized recommendations.
- Handled cash management duties, ensuring accurate till balances at shift end.
Education
High School Diploma -
Santee Education Complex
01-2019
General Education
Los Angeles Trade Tech Community College
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Organization and multitasking
- Documentation and reporting
Languages
English
Spanish
Timeline
Case Manager
Downtown LA Law Group
2023 - Current
Customer Service Cashier / Coffee Barista
Starbucks
2021 - 2023
High School Diploma -
Santee Education Complex
General Education
Los Angeles Trade Tech Community College