Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals. Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
32
32
years of professional experience
Work History
Founder and Owner
Helping Hands Elder Enrichment Services
Tucson, AZ
01.2015 - 12.2024
Utilized personally developed communication and memory recovery techniques with individuals suffering from dementia to improve their quality of life.
Taught methods to family and facility staff.
Connected with each of the individual’s senses via one-on-one, personalized sessions utilizing trademarked techniques.
Results often produced evidence of gained communication, memory recall, and a calmer and happier demeanor for most dementia participants.
Established comprehensive enrichment programs for seniors, enhancing quality of life and community engagement.
Developed strategic partnerships with local organizations to expand service offerings and resources.
Led a team of caregivers, providing training and mentorship to ensure high standards of care.
Enhanced client satisfaction by soliciting feedback and adapting services to meet diverse needs.
Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
Event Planner/Senior Executive Assistant
University of Arizona
Tucson, AZ
08.2005 - 11.2005
Oversaw and arranged event/conference planning, as well as supported BIO5 Director utilizing the Microsoft Office 2000 suite, plus custom university applications.
Office Manager/Senior Executive Assistant
Abbott Laboratories - East Coast HQ
Reston, VA
02.2003 - 07.2005
Created, oversaw, and implemented new East Coast office conversion.
Trained and supported Field and Headquarter personnel.
Supervised and mentored administrative staff.
Supported General Manager and Vice President utilizing the Windows 2000 Professional suite of applications and custom company applications.
Managed daily office operations to ensure efficient workflow and resource allocation.
Coordinated scheduling and logistics for executive meetings and corporate events.
Oversaw supply inventory management, optimizing procurement processes for cost efficiency.
Developed and implemented office policies to enhance operational effectiveness and compliance.
Trained and mentored administrative staff, fostering a collaborative team environment.
Analyzed operational procedures, identifying areas for process improvement and implementing solutions.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Senior Executive Assistant
SER Solutions
Sterling, VA
03.2001 - 02.2003
Assisted CFO, General Counsel, and Assistant General Counsel.
Maintained Accounts Receivable/Payable and Collection programs, as well as monitored and scrutinized corporate legal contracts.
Developed, supervised, and sustained company-wide timekeeping and project systems.
Created in-house Corporate Travel Management program.
Developed travel compliance guidelines.
Negotiated and managed all travel contracts.
Coordinated travel arrangements, streamlining logistics for domestic and international trips for all staff.
Liaised with senior management on project updates, facilitating effective communication between teams.
Maintained professionalism while handling sensitive information by adhering to strict confidentiality protocols at all times.
Assisted senior management with major initiatives and projects.
Contributed to organizational growth by identifying and implementing process improvements in various administrative capacities.
Coordinated and executed special projects.
Supported decision-making processes by conducting research, compiling data, and presenting findings in concise reports for executive review.
Senior Executive Assistant
MANPOWER
Reston, VA
09.2000 - 03.2001
Supported various company Presidents and Vice Presidents utilizing the Microsoft Office 2000 suite of applications, plus custom company applications.
Organized executive calendars, ensuring optimal scheduling and prioritization of key meetings.
Coordinated travel arrangements, streamlining logistics for domestic and international trips.
Managed correspondence, filtering communications to enhance response efficiency and clarity.
Developed and maintained filing systems, improving document retrieval processes across departments.
Managed schedules, events and travel plans for conferences, meetings and seminars, as well as domestic and international trips for lead executives.
Maintained professionalism while handling sensitive information by adhering to strict confidentiality protocols at all times.
Assisted senior management with major initiatives and projects.
Boosted productivity levels through the development of streamlined administrative procedures and protocols.
Transcribed, formatted, input and edited text, data, and graphics.
Provided administrative support to senior leadership and members of executive board while maintaining confidentiality.
Senior Project Coordinator and Trainer
CEXEC, Incorporated
Arlington, VA
04.1999 - 09.2000
Responsible for procurement, delivery, and installation of hardware and software relative to government passport generation and maintenance contracts.
Monitored and maintained contract budgets.
Trained and supported U.S. Army Pentagon personnel regarding CEXEC developed document tracking system application.
Trained and mentored personnel hired to fulfill various roles.
Used specialized software to design training for military employees and increase tracking system productivity rates.
Managed cross-functional teams to facilitate effective communication and collaboration.
Senior Project Manager
EXPLUS, Incorporated
Sterling, VA
02.1999 - 04.1999
Directed museum exhibit and trade show project development from conceptual design through detailing, fabrication, and installation.
Instigated and fostered client relationships.
Led cross-functional teams to deliver projects within scope and timeline constraints.
Developed project plans and timelines aligning with client objectives and organizational goals.
Established strong relationships with clients, resulting in increased satisfaction and repeat business opportunities.
Maintained schedules to meet key milestones at every project phase.
Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
Led cross-functional teams for successful project delivery within scope, schedule, and budget constraints.
Managed budgets exceeding $1 million while effectively controlling costs through diligent financial oversight.
Producer
Paramount Parks
Charlotte, NC
10.1995 - 12.1998
Involved in all elements of theme park attraction development – initial design, design budgets, creative development, installation, commissioning, and follow-up.
Trained and supervised Project Management and Design individuals.
Acquired and successfully managed troubled Capital and Profit/Loss design projects.
Collaborated with creative teams to develop and execute innovative content strategies for attractions.
Oversaw budget management, ensuring resource allocation aligned with project goals and company standards.
Mentored junior producers, fostering skill development and enhancing team performance through workshops.
Analyzed audience feedback to inform strategic decisions on attraction enhancements and new offerings.
Presented production ideas and determined creative scenarios for production and delivery.
Fostered a positive working environment by promoting open communication channels among team members during projects.
Site Manager/Venue Integrating Coordinator and Scheduler
Atlanta CMTE for the Olympic Games (ACOG)
Atlanta, GA
09.1994 - 09.1995
Responsible for entire upfit of an Olympic venue, facilitating and overseeing completion of various functional areas prior to start of the Olympic Games, and maintaining the venue during the games.
Also, responsible for the venue’s adaptation and restoration process from Olympic Games to Paralympic Games, and transfer of legacy.
Responsible for development of integrated functional schedules for all 33 game venues via Primavera software, as well as networking and collaboration among the numerous functional areas and Venue Management.
Led project teams to ensure timely completion of site preparations for Olympic events.
Managed logistics and resource allocation for multiple venues across the Olympic precinct.
Coordinated with contractors and vendors to maintain compliance with safety regulations and standards.
Implemented risk management protocols to mitigate potential disruptions during the games.
Fostered collaboration among stakeholders to align project goals with overall Olympic objectives.
Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
Managed subcontractors, ensuring quality workmanship and adherence to project timelines and specifications.
Created weekly and monthly reports and presentations for management team.
Coordinated site investigations, documented issues, and escalated to executive teams.
Maintained detailed records of all site activities, providing valuable data for future planning efforts and analysis of best practices in site management techniques.
Established clear lines of communication among various departments involved in the construction process to ensure seamless collaboration toward shared objectives.
Oversaw budget management, consistently delivering projects within allocated financial resources.
Streamlined procurement processes, ensuring timely availability of materials and equipment while maintaining budget control.
Maintained compliance with all regulatory requirements, conducting regular site inspections and audits.
Streamlined project reporting mechanisms, providing stakeholders with timely and accurate updates.
Senior Lead Project Coordinator
Paramount Parks
Charlotte, NC
03.1993 - 08.1994
Responsible for developing and maintaining all Project Management Schedules.
Interfaced with Paramount Parks Executive Management, Construction and Maintenance, and Design Development to discuss and maintain project progress and resolution.
Analyzed project performance metrics to identify trends and inform decision-making processes.
Established rapport and engaged with stakeholders to build lasting professional relationships.
Developed comprehensive project plans, outlining objectives, timelines, resources, and potential risks to guide team efforts.
Conducted post-project evaluations to identify successes as well as areas needing improvement for future endeavors.
Accelerated project completion rates by implementing agile methodologies, resulting in improved time-to-market for products and services.
Increased stakeholder satisfaction by maintaining open lines of communication and providing regular progress updates.
Developed executive presentations and reports to facilitate project evaluation and process improvement.
Transitioned projects from estimation and pre-construction phase to well-defined project execution plan.
Managed budgets to ensure projects were completed within financial constraints, maximizing return on investment.
Monitored project progress, identified risks and took corrective action as needed.
Sourced, vetted and managed vendors needed to accomplish project goals.
Skills
Ethics and integrity
Organizational structuring
Project management
Cash flow management
Board collaboration
Adaptable and flexible
Relationship and team building
People and culture
Planning and coordination
Results orientation
Mission and vision
Timeline
Founder and Owner
Helping Hands Elder Enrichment Services
01.2015 - 12.2024
Event Planner/Senior Executive Assistant
University of Arizona
08.2005 - 11.2005
Office Manager/Senior Executive Assistant
Abbott Laboratories - East Coast HQ
02.2003 - 07.2005
Senior Executive Assistant
SER Solutions
03.2001 - 02.2003
Senior Executive Assistant
MANPOWER
09.2000 - 03.2001
Senior Project Coordinator and Trainer
CEXEC, Incorporated
04.1999 - 09.2000
Senior Project Manager
EXPLUS, Incorporated
02.1999 - 04.1999
Producer
Paramount Parks
10.1995 - 12.1998
Site Manager/Venue Integrating Coordinator and Scheduler