Wendy Berrio
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
5
5
years of professional experience
Work History
Server
Olive Garden Restaurant
06.2024 - Current
- Delivered exceptional customer service, fostering a welcoming dining atmosphere.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Trained new servers on menu items, service protocols, and guest interaction techniques.
- Managed multiple tables efficiently, prioritizing customer needs during peak hours.
Sales Associate
T Mobile
09.2024 - 06.2025
- Delivered exceptional customer service by addressing inquiries and providing tailored solutions.
- Assisted customers in selecting devices and plans that best suited their needs.
- Utilized point-of-sale systems to process transactions efficiently and accurately.
- Maintained knowledge of latest product offerings to enhance sales conversations.
Supervisor of Operations
Teleperformance
09.2020 - 08.2023
- Supervised daily operations to ensure adherence to quality standards and service level agreements.
- Implemented process improvements that enhanced workflow efficiency and reduced downtime.
- Monitored performance metrics, identifying areas for improvement and initiating corrective actions.
Education
U.E Colegio Aplicacion
VENEZUELASkills
- Exceptional customer service
- Resilience under pressure
- Follow-up techniques
- Strong negotiation skills
- Time management
- Problem-solving skills
- Teamwork and collaboration
- Fluent bilingualism
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
T Mobile
09.2024 - 06.2025
Server
Olive Garden Restaurant
06.2024 - Current
Supervisor of Operations
Teleperformance
09.2020 - 08.2023
U.E Colegio Aplicacion
Similar Profiles
Natalie O'nealNatalie O'neal
Waitress at Olive Garden RestaurantWaitress at Olive Garden Restaurant
Thomas CastelanThomas Castelan
Server at Olive Garden RestaurantServer at Olive Garden Restaurant
Arlene TrinidadArlene Trinidad
Server/Bartender at Olive Garden RestaurantServer/Bartender at Olive Garden Restaurant
Cristian MunozCristian Munoz
Restaurant Manager at Olive Garden RestaurantRestaurant Manager at Olive Garden Restaurant
Paul Andrei ClimPaul Andrei Clim
Server at Those Guys SRLServer at Those Guys SRL