Wendy Block
West Palm Beach,FL
Summary
Motivated Entrepreneurial Owner with expertise in strategic planning and financial management. Achieved productivity and efficiency through decisive judgment and strong relationship management with staff and clients. Focused on driving business growth through effective communication and adaptability.
Overview
2027
2027
years of professional experience
Work History
Owner/Manager
The Ultimate Window
West Palm Beach, FL
08.2013 - 05.2026
- Managed daily operations for window installation and repair services.
- Supervised a team of technicians in delivering quality service.
- Developed strong customer relationships through effective communication.
- Coordinated schedules and logistics for installation projects, ensuring timely completion and customer satisfaction.
- Oversaw budgeting and financial management.
- Promoted business on social media platforms, enhancing brand identity and driving revenue growth.
- Negotiated with vendors for optimal pricing on products, contributing to increased profit margins.
- Coordinated scheduling for installations to maximize workflow efficiency.
- Resolved customer inquiries and complaints to maintain satisfaction levels.
- Conducted customer consultations to assess needs and provide solutions.
Realtor
CENTURY 21 Tenace Realty
Coral Springs, Florida
08.1991 - 07.1998
- Guided clients through property buying and selling processes.
- Conducted market analysis to determine property values.
- Negotiated contracts and managed transaction processes.
- Developed marketing strategies to promote listings effectively.
- Facilitated open houses and property showings for potential buyers.
- Built relationships with clients to understand their real estate needs.
- Collaborated with mortgage brokers and inspectors during transactions.
- Prepared documents such as purchase agreements, deeds, leases and other legal documents related to real estate transactions.
- Scheduled home viewings with potential buyers.
- Managed real estate transactions from initiation to closing.
- Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
- Provided guidance and support throughout the entire purchasing process from initial search through closing.
- Promoted sales through advertising, open houses and Multiple Listing Services.
- Maintained accurate records of all transactions from start to finish using specialized software programs.
- Researched and determined competitive market price.
- Accompanied buyers during property inspections.
- Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.
- Generated leads through networking activities, cold calling prospects, referrals.
- Responded promptly to customer inquiries via phone or email regarding available properties.
- Educated customers about mortgage products and loan processes relevant to their needs.
- Attended industry events such as conferences or seminars related to real estate topics.
- Researched zoning regulations for specific areas when preparing property listings.
- Established and maintained positive relationships with owner banks, non-owner banks, attorneys, mortgage lenders and builders.
- Prepared and delivered sales presentations.
- Scheduled and attended weekly appointments with clients.
- Advised clients on market conditions, prices, mortgages, and legal requirements.
Hospitality/Catering Server
Ira Katz Enterprises
Boca Raton, Florida
- Set up and arranged catering equipment for events and functions.
- Served food and beverages to guests with attention to detail.
- Assisted in maintaining cleanliness and organization of service areas.
- Collaborated with kitchen staff to ensure timely food preparation.
- Followed safety protocols while handling food and beverages.
- Responded promptly to guest inquiries and requests during events.
- Supported event staff in executing catering logistics effectively.
- Cleaned up after events, including washing dishes and utensils used during meal service.
- Set up and tore down all catering services in banquet halls and at customer locations.
- Provided excellent customer service throughout the duration of an event.
- Set up tables with appropriate linens and silverware prior to each event.
- Performed pre-event setup activities such as arranging chairs or tables in designated areas.
- Communicated effectively with co-workers to ensure smooth operation during events.
- Greeted guests as they arrived for events, provided them with information about menu items, and answered any questions they had.
- Transported prepared foods from kitchen to serving areas using carts or dollies.
- Assisted other servers in carrying trays of food from kitchen to dining area.
- Worked multi-course dinners with pre-plated foods.
- Loaded supplies and food into delivery vans and unloaded at events.
- Ensured compliance with health and safety regulations at all times.
- Served food and beverages to guests at various events, maintaining high standards of professionalism.
- Coordinated transportation of food and equipment to and from event locations.
- Set up buffets with food presentation standards in mind, ensuring a visually appealing layout.
- Provided exceptional customer service, addressing guests' needs and inquiries promptly.
Education
Realtor - Sales Associate
Gold Coast School of Real Estate
Boca Raton, FL 07.1991 - 08.1991
Bachelor of Arts - Graphic And Digital Design
University of Miami
Miami, FLSkills
- Project management
- Budgeting and forecasting
- Vendor negotiation
- Customer relationship management
- Team leadership
- Effective communication
- Time management
- Problem solving
- Conflict resolution
- Networking skills
Timeline
Owner/Manager
The Ultimate Window
08.2013 - 05.2026
Realtor
CENTURY 21 Tenace Realty
08.1991 - 07.1998
Realtor - Sales Associate
Gold Coast School of Real Estate
07.1991 - 08.1991
Hospitality/Catering Server
Ira Katz Enterprises
Bachelor of Arts - Graphic And Digital Design
University of Miami