Wendy Brice
White Plains,NY
Summary
Health Information Technology student with comprehensive training in medical billing and coding, alongside practical experience in patient care and administrative roles. Skilled in data entry, confidentiality management, and efficient communication within healthcare settings, pursuing an entry-level opportunity to apply a detail-oriented approach and contribute to healthcare operations.
Overview
1
1
Certification
4
4
years of professional experience
2024
2024
years of post-secondary education
Work History
Patient Dining Associate (Agency Assignment)
Westchester Medical Center
06.2026 - Current
- Facilitated patient meal selections to accommodate dietary preferences. and ensure accurate service delivery
- Support patient care operations in a hospital environment
- Communicate professionally with patients, visitors and healthcare team members
- Follow hospital policies, safety procedures and confidentiality standards
- Executed tasks efficiently in a fast-paced healthcare environment. in a fast paced healthcare setting
Service Manager
Chipotle
07.2023 - 05.2026
- Supervised daily operations and staff scheduling, ensuring smooth workflows in fast-paced environment
- Resolve customer concerns professionally and maintain service standards
- Trained and supported team members to enhance daily operational efficiency
- Delegated tasks to team members, maintaining organization and structure in daily operations
- Handle cash management, daily transactions, and inventory tracking
- Develop strong leadership, teamwork, organization, and multitasking skills
Telemarketer
Doctors United
01.2023 - 06.2025
- Scheduled patient appointments to optimize clinic workflow and enhance patient access to care
- Communicated professionally with patients to clarify appointment details and resolve inquiries
- Managed confidential patient data following HIPAA guidelines
- Performed accurate data entry and maintained patient information
- Assisted with daily healthcare office tasks to support seamless operations and patient service
- Strengthened communication, data entry, customer service, and organizational skills
- Acquired skills in managing healthcare administrative tasks in a clinical setting
Education
A.A.S. - Health Information Technology
SUNY Westchester Community College
Valhalla, NY05-2027
High School Diploma -
White Plains High School
White Plains, NY01-2023
Skills
- HIPAA Compliance & Patient Confidentiality
- Medical Terminology
- Appointment scheduling
- Data Entry & Typing Accuracy
- Electronic Health Records (EHR) Systems
- Insurance Claims & Billing Procedures
- ICD-10 & CPT Coding Basics
- Customer Service & Communication
- Excellent customer service
- Organization & Multitasking
- Data management
- Microsoft Word
- Microsoft Excel
- Google Docs
- Microsoft PowerPoint
- Microsoft Access
- Leadership development
- Interactive communication skills
- Reliability and punctuality
- Strong work ethic
- Detail-oriented approach
- Food safety
- Inventory management
- Interactive communication skills
Certification
- Medical Billing & Coding, Training Completed, 06/26
- Phlebotomy / EKG Technician Certificate, 12/24
Coursework
- Medical Coding
- Health Information Management
- Insurance & Reimbursement
- Healthcare Data Systems
Timeline
Patient Dining Associate (Agency Assignment)
Westchester Medical Center
06.2026 - Current
Service Manager
Chipotle
07.2023 - 05.2026
Telemarketer
Doctors United
01.2023 - 06.2025
A.A.S. - Health Information Technology
SUNY Westchester Community College
High School Diploma -
White Plains High School