Wendy Calcanas Pliego
Minneapolis,MN
Summary
Client focused professional with 3+ years of experience in immigration services, specializing in case management, client communication, and complex legal processes. Detail oriented and compassionate, with strong organizational skills and a commitment to helping individuals and families achieve their goals.
Overview
4
4
years of professional experience
Work History
Bilingual Case Manager
Zimmer Law Group
11.2025 - 10.2026
- Acted as primary point of contact for clients, delivering case updates and support to facilitate informed decision-making
- Prepare and submit immigration applications to USCIS, the Asylum Office, and Immigration Court
- Conduct client interviews and draft affidavits to support case filings
- Tracked and managed case progress through case management system, ensuring timely updates and compliance with deadlines
- Draft and communicate with clients in both Spanish and English
- Maintain organized and accurate client files, both electronic and physical
- Coordinated attorney schedules for hearings, interviews, and key deadlines to optimize case management and client support
- Follow up with clients regarding outstanding balances and account status
Bilingual Legal Assistant
Wilson Law Group
09.2024 - 07.2025
- Prepared and reviewed immigration applications (including I-589, N-400, I-485, and U Visas) for accuracy, completeness, and compliance with USCIS requirements
- Drafted affidavits, legal correspondence, and supporting documentation
- Conducted client intakes and interviews via phone and email to gather critical case information and ensure effective ongoing communication
- Compiled comprehensive application packets, ensuring all required evidence and supporting materials were included
- Monitored case progress, tracking deadlines, filings, and correspondence to facilitate timely responses and compliance
- Performed legal research, including analysis of country conditions and other supporting evidence for immigration relief
- Supported attorneys with case analysis and document preparation, managing case files to streamline workflow and enhance case handling
Lead Access Assistant
Hamline Disability Resources
08.2022 - 05.2024
- Coordinated appointments and meetings for students and director, optimizing calendar management for better access
- Supported students with disabilities by organizing accessible spaces and proctoring exams according to accommodations
- Delivered resources, guidance, and individualized support to students in a confidential and respectful manner
- Supervised student staff to maintain smooth office operations and enhance service delivery
- Composed and sent professional communications to students and staff
- Managed data entry and documentation using MS Office and Google Workspace
- Maintained organized filing systems and handled administrative tasks such as scanning and photocopying
- Monitored and managed office inboxes to support timely responses and effective communication flow
Education
Bachelor of Arts - Criminology And Criminal Justice
Hamline University
Saint Paul, MN05-2024
Skills
- Bilingual
- Case Management
- Crisis Response
- Advocacy
- Problem Solving
Timeline
Bilingual Case Manager
Zimmer Law Group
11.2025 - 10.2026
Bilingual Legal Assistant
Wilson Law Group
09.2024 - 07.2025
Lead Access Assistant
Hamline Disability Resources
08.2022 - 05.2024
Bachelor of Arts - Criminology And Criminal Justice
Hamline University