Wendy Contreras
UCSD Transportation Services
La Jolla,CA
1
Language
5
years of professional experience
Experienced with handling interactions and resolving issues promptly. Utilizes communication and empathy to build strong relationships. Track record of maintaining high satisfaction and fostering loyalty. Solid background in customer service. Demonstrated ability to leverage communication and problem solving skills.
Work History
Field Service Coordinator
1 Year 11 MonthsThe role centers around assisting Event Coordinators and Assistant Managers, and Manager with reservations and various other tasks.
Responsibilities will include, but are not limited to:
- Reservations & Phone calls via the Events Line
- Process optimization
- Administrative tasks
- Inventory Management
Guest Advocate
2 Months- Ensured efficient checkout processes by operating POS systems and handling transactions.
- Assisted guests with inquiries and resolved issues to enhance shopping experience.
Chipotle Crew Member
1 Year 5 Months- Delivered exceptional customer service, ensuring a positive dining experience for guests.
- Prepared and assembled food items according to Chipotle's quality standards.
- Collaborated with team members to ensure efficient service during peak hours.
- Maintained cleanliness and organization of workstations and dining areas.
Education
Bachelor of Arts - Human Developmental Science
Skills
Field operations
Scheduling coordination
Note-taking and documentation
Customer interaction
Event coordination
Office software proficiency
Telephone communication
Team leadership
Documentation skills
Languages
Spanish
Native or Bilingual
Timeline
Field Service Coordinator
UCSD Transportation Services
09.2024 - CurrentRead More
Guest Advocate
Target
11.2022 - 01.2023Read More
Chipotle Crew Member
Chipotle Restaurant
05.2021 - 10.2022Read More
University of California, San Diego
Bachelor of Arts from Human Developmental Science
Read More