Wendy Cordova

• Oversaw daily operations of the service department, including scheduling and workflow management.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Delegated work to staff, setting priorities and goals.
• Conducted regular training sessions with the team to ensure high quality service standards were met.
• Implemented quality control measures to uphold company standards.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Hired and trained service department staff to drive performance.
• Planned and led team meetings to review business results and communicate new and ongoing priorities.

• Wedding Planner and Event Coordinator
• Facilitate small to large-scale events per client's request
• Design-themed events
• Skilled in multitasking and time management

HR Coordinator

• Completed and monitored all administrative duties for a 350-employee warehouse.
• Ensured the accuracy of information when processing payroll and expenses/NSF.
• Conducted employee onboarding activities including orientation, benefits enrollment, and new hire paperwork.
• Assisted in compliance audits, preparing necessary documentation and reports.
• Ensured compliance with federal and state labor laws by staying up-to-date on changes in legislation.
• Maintained employee records in accordance with legal requirements and company policy.
• Prepared reports related to attendance tracking, disciplinary actions taken, terminations or any other relevant topics.
• Handled employee discipline and termination to address policy infractions.
• Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
• Maintained HR records, ensuring accuracy and confidentiality of employee data.

Inventory Auditor

• Investigated variances between physical count results and established standards for accuracy of data entry.
• Conducted physical inventories of products and materials, ensuring accuracy and completeness of the count.
• Updated information regarding inventory movements into computerized systems accurately and efficiently.
• Maintained detailed documentation concerning all aspects of inventory management activities.
• Presented audit results to management teams, delivering information in non-technical terms for easy understanding.

Company Event Planner, Membership Marketing, Merchandiser, Receiver, Cashier, Hearing Aide Tech, Food Court/Deli Clerk, and Cake Decorator.