Wendy Cuenca
Andover,MN
Summary
Motivated Retail Supervisor with a strong background in directing, training, and motivating staff to achieve company goals. Proven ability to optimize store operations, increase sales, and improve customer satisfaction. Exceptional leadership abilities and problem-solving skills. Known for resolving conflicts and managing inventory effectively.
Overview
5
5
years of professional experience
Work History
Retail Supervisor
WIS International Services
2023.10 - Current
- Supervised Inventory Events and facilitated the development of Inventory Associates through comprehensive training.
- Effectively planned, organized, coordinated, and led a team of inventory professionals for successful execution of inventory events.
- Consistently achieved high levels of satisfaction through efficient productivity, accurate inventory measurements, and professionalism.
Food and Beverage Team Leader
Target
2022.05 - 2023.09
- Organized routine staff briefings to tackle operational concerns, customer feedback, and upcoming events.
- Coordinated with vendors regarding product orders in order to maintain sufficient supply levels at all times.
- Achieved a 20% increase in team productivity by implementing effective scheduling and training initiatives.
- Optimized inventory controls and implemented efficient recycling practices, resulting in a 5% decrease in waste costs.
- Successfully implemented initiatives to enhance customer experience, resulting in a 15% increase in sales.
General Merchandise Team Leader
Target
2022.04 - 2022.05
- Maintained a consistent focus on meeting sales targets, resulting in a 10% increase in sales. Efficiently coordinated tasks, such as merchandising, pricing updates, inventory transitions, revisions, sampling events, and promotional activities.
- Delivered exceptional customer experiences by ensuring that products were well-stocked, properly priced, and clearly signed.
Inbound Operation Team Lead
Target
2019.08 - 2022.04
- Drove organizational improvement by utilizing strategic thinking, innovation, effective problem-solving capabilities, and a consistent leadership style.
- Assisted in the onboarding process by delivering detailed information regarding company guidelines and safety measures.
- Maximized team productivity by consistently offering coaching, feedback, and skill development opportunities.
- Implemented strategies for creating a positive work environment through fostering teamwork, open communication, and employee recognition.
Education
High school graduate -
Hawthorne High School
Medical Assistant -
American Career College
Skills
- Excellent Communication
- Operational systems
- Problem-solving abilities
- Multitasking and Prioritizing
- Teamwork and Collaboration
- Inventory Management
- Employee Motivation
- Staff Training and Development
- Policy Enforcement
- Adaptable to Changing Demands
References
- Stephanie Thompson, Target, 612-508-1391
- KC Robinson, WIS International, 818-415-5898
- Javier Ponce, Target, 612-478-1740
Timeline
Retail Supervisor
WIS International Services
2023.10 - Current
Food and Beverage Team Leader
Target
2022.05 - 2023.09
General Merchandise Team Leader
Target
2022.04 - 2022.05
Inbound Operation Team Lead
Target
2019.08 - 2022.04
High school graduate -
Hawthorne High School
Medical Assistant -
American Career College
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