Wendy Davis
Jeffersonville,IN
Summary
Patient access registrar and social work professional supporting efficient registration, insurance approvals, and privacy compliance in busy healthcare settings. Brings experience coordinating with clinical teams, verifying coverage, and helping patients navigate intake, documentation, and care access.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Patient Access Registrar
University of Louisville Hospital
07.2021 - Current
- Registered patients through face-to-face interviews to collect demographic, insurance, and medical information.
- Completed patient registration forms with accuracy and efficiency to streamline patient processing.
- Verified demographics and insurance information to register patients in the computer system.
- Confirmed insurance coverage and obtained required authorizations to facilitate billing.
- Supported accurate, efficient patient registration while following HIPAA and healthcare standards.
- Obtained necessary signatures for privacy laws and consent for treatment.
- Protected patient confidentiality and helped keep patient flow moving in a busy hospital setting.
Outpatient Rehabilitation Office Coordinator
University of Louisville Hospital
08.2020 - 07.2021
- Coordinated care plans with therapists and social workers to enhance patient treatment outcomes.
- Scheduled and registered patients for outpatient therapy services, ensuring timely insurance approvals to facilitate seamless patient access.
- Managed Cerner, STAR systems, multi-line phones, and office equipment to support efficient office operations.
Burn Technician
University of Louisville Hospital
02.2017 - 08.2020
- Aided RNs in non-excisional burn care procedures and the application of positioning devices to enhance patient comfort and care.
- Engaged in specialized training on burn treatment protocols and patient-centered care to improve personal expertise and patient outcomes.
- Facilitated patient wound care, admissions, discharges, and interdepartmental transport to ensure seamless patient flow.
Education
Master of Social Work (MSW) -
Campbellsville University
12-2025
Bachelor of Social Work (BSW) -
University of Louisville
05-2025
Associate in Arts -
Jefferson Community & Technical College
01-2023
Skills
- Interdisciplinary Collaboration
- Payment processing
- Electronic medical records
- Patient identity verification
- HIPAA compliance
- Patient advocacy support
- Crisis intervention
- Crisis response
- Administrative Coordination
- Interdisciplinary Collaboration
- Client assessment
- Case management
- Payment processing
- Professional communication
- Trauma-Informed Care Practices
- Professional communication
- Patient identity verification
Certification
BLS CPR Certification (Current), ASAM Criteria 4th Edition Foundations Course Certification
Timeline
Patient Access Registrar
University of Louisville Hospital
07.2021 - Current
Outpatient Rehabilitation Office Coordinator
University of Louisville Hospital
08.2020 - 07.2021
Burn Technician
University of Louisville Hospital
02.2017 - 08.2020
Master of Social Work (MSW) -
Campbellsville University
Bachelor of Social Work (BSW) -
University of Louisville
Associate in Arts -
Jefferson Community & Technical College