Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wendy Duynslager

Mount Clemens,MI

Summary

Dynamic Credit and Collection Analyst with proven expertise at PVS Chemicals, Inc. in enhancing credit evaluation accuracy and reducing portfolio risks. Skilled in credit analysis and customer relations, I excel in training teams and implementing effective risk assessment strategies, ensuring timely resolution of accounts while fostering collaboration and professionalism.

Overview

28
28
years of professional experience

Work History

Credit and Collection Analyst IV

PVS Chemicals, Inc.
Detroit, MI
03.2014 - Current
  • Provided training sessions for new staff members on credit analysis techniques.
  • Evaluate the performance of existing customers by analyzing their past repayment behavior as well as current account status.
  • Provide recommendations regarding credit applications based on sound credit evaluation principles.
  • Worked closely with both customers and sales team to reconcile accounts and oversee payment negotiation.
  • Provide mentorship and training to junior credit analysts on financial analysis techniques and tools.
  • Reconciled customer accounts to identify delinquencies or disputes, documenting root causes.
  • Assisted in the development of credit policies and procedures to mitigate potential risks.
  • Utilized credit scoring models to rank clients based on their credit risk.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provide support and guidance to colleagues to maintain a collaborative work environment.
  • Maintain accurate accounts for daily cash, cash sum and other transactions.
  • Prepare month end documents for the controllers group.
  • Post financial data in Excel spreadsheets.

Accounts Receivable Clerk

K/E Electric Supply Corp.
Mount Clemens, MI
01.1997 - 12.2013
  • Monitored customer account details to minimize or rectify non-payments, delayed payments and other irregularities.
  • Created detailed reports summarizing accounts receivable activity within specified time periods.
  • Handled accounts payable and receivable, including invoicing and payment processing.
  • Recorded debit, credit and account transactions in computer spreadsheets and databases.
  • Verified accuracy of invoices and account balances.
  • Investigated any discrepancies between invoices and purchase orders prior to processing payments.
  • Prepared and processed payroll.
  • Sent copies of invoices and statements to customers to facilitate payment of outstanding invoices.
  • Processed invoices, credit memos, and other documents related to accounts receivable.
  • Performed various accounts receivable functions, handled cash receipts posting, updated cash flow reports and researched chargebacks and write-offs.
  • Processed monthly payments and researched payment discrepancies.
  • Managed collections activity including contacting customers regarding past due balances and resolving billing disputes.
  • Applied cash receipts and performed daily bank deposits.

Education

Accounting

MCCC
Clinton Township, MI

Skills

  • Credit analysis
  • Account reconciliation
  • Debt collection
  • Customer relations
  • Communication skills
  • Team collaboration
  • Problem solving
  • Training and mentoring
  • Updating customer accounts
  • Multitasking Abilities
  • Professional ethics
  • Process payments
  • Credit decisions
  • Account monitoring
  • Training and teaching
  • Active listening
  • Attention to detail
  • Proficient in Adage, M3, Excel
  • Professionalism

Timeline

Credit and Collection Analyst IV

PVS Chemicals, Inc.
03.2014 - Current

Accounts Receivable Clerk

K/E Electric Supply Corp.
01.1997 - 12.2013

Accounting

MCCC

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Wendy Duynslager